Jason, my apologies for the bad experience you had with us, and I understand your frustration. Do you know the name of the representative you were working with? What email address? I will investigate this matter to find solutions for improving our quote process. Thank you, and I hope you will give Loftis another opportunity to perform better.
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Maybe they need to invest in some modern software. Quoting 2D profiles from a DXF. should take a about 30 Seconds. Two days to get a quote that is good for one day only. If you want to revise or clarify info I guess the quote time is much longer, still waiting a week later. No reply to emails or voice message. Just to busy to take on new work I guess.
Went there to buy a 3/16 in round aluminum bar. 6061 alloy and was quoted a price of $22 a piece for a 12 ft section. Went online to MSCdirect.com and purchased the same thing in a 6 ft section for $3.12. this place is ridiculously expensive, shop elsewhere.
We love working with Loftis. Their staff is always very responsive, their pricing is good, and the product always comes out right. They've done some odd jobs for us and went the extra mile to make sure they came out right. I'd highly recommend them.
Hi Nathaniel, I'm sorry your experience with Loftis was unsatisfactory. Please email your contact number to [email protected] so we can resolve your issue.
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