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Bmwsantamonica
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Bmwsantamonica reviews
Information about Bmwsantamonica
4,05
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHdjdDNjJ3RRAB!2m1!1s0x0:0x31653277fef7d429!3m1!1s2@1:CIHM0ogKEICAgIDGv7C62wE%7CCgsIkPGlkQYQ-L--Tw%7C?hl=en-US
George Betak
google
https://www.google.com/maps/place/?q=place_id:ChIJ8d5NYMukwoARKdT3_ncyZTE
1
Never again. I had a string of five BMWs over the last ten years. I don't believe I ever had a service experience like this one. I would rather go out of my way than have my vehicle serviced at Santa Monica BMW.
1635546279
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHN3RDbXR3RRAB!2m1!1s0x0:0x31653277fef7d429!3m1!1s2@1:CIHM0ogKEICAgICG7tCmtwE%7CCgwIp-nxiwYQsOeZnAI%7C?hl=en-US
Micah Stone
google
https://www.google.com/maps/place/?q=place_id:ChIJ8d5NYMukwoARKdT3_ncyZTE
2
Communication was terrible. It ended up taking a week when I was supposed to pick it up initially after a few hours. Still not sure why. Im also not sure they fixed everything because I got a new warning light on my way home. Would have expected more from a brand like BMW.
1637791137
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHbXFITmRBEAE!2m1!1s0x0:0x31653277fef7d429!3m1!1s2@1:CIHM0ogKEICAgIDGmqHNdA%7CCgwIoev6jAYQkK2D0wE%7C?hl=en-US
Michele Delahay
google
https://www.google.com/maps/place/?q=place_id:ChIJ8d5NYMukwoARKdT3_ncyZTE
5
I worked with Alex in sales. Had some glitches in delivery but he's a nice guy. Not overly pushy or aggressive just easy going and straightforward. He knew all the bells n whistles in the car. I located the car I wanted as it was scheduled to arrive to the dealership. The X5 Dr40e hybrid is a solid SUV. The features n appearance make Tesla look and feel like a toy. Cannot wait for all electric model. Would return to Alex at Santa Monica!
1646094396
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNGRxYkRnEAE!2m1!1s0x0:0x31653277fef7d429!3m1!1s2@1:CIHM0ogKEICAgICW4dqbDg%7CCgsIvND1kAYQ4KmBPQ%7C?hl=en-US
Alexandra Mornell
google
https://www.google.com/maps/place/?q=place_id:ChIJ8d5NYMukwoARKdT3_ncyZTE
5
I had a great experience at Santa Monica BMW, especially when compared with another dealer I'd had service my i3. At Santa Monica BMW, they respected my time and provided me with updates on my car's status through texts and quick-time video. Cesar was professional and helpful, and my car was ready for pick-up earlier than estimated!
1642213921
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtZ1BEbkhBEAE!2m1!1s0x0:0x31653277fef7d429!3m1!1s2@1:CIHM0ogKEICAgIDmgPDnHA%7CCgwIoeSIjwYQgP71vwM%7C?hl=en-US
Hongda Wang
google
https://www.google.com/maps/place/?q=place_id:ChIJ8d5NYMukwoARKdT3_ncyZTE
1
Sent my car there because check engine light on. Picked up my car after a day. Check engine light is still on. Plus grease on passenger seat. Tried to call and text the service line but no one answered. Reserved a loaner 2 weeks in advance and got a half priced much smaller viehcle. Much inconvenience. Avoid at all cost.
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