I dont know what has happened to this place since the reviews were written two years ago, but my visit was horrible. After being lectured by the optometrist why its more important to take care of my eyes than it is to eat on a daily basis, I told her she seemed to think I was an idiot and I didn't appreciate the condecending way in which I was spoken to. I also opted to get contacts and I wanted my pupillary distance so I could order glasses online, after which i was told they only provide that if you buy glasses from them. Rude, thoughtless and totally selfish. These people dont care about anything except making money.
Everyone working there is pleasant except the man at the front desk. Incredibly rude and bad for business. Though they open at eleven, he said they won't take an appointment until 3 or later because he says it's a waste of their time.
CHICAGO VISION CLUB is the place to go, I had my Eye test by Optometrist who was very Profesdional and took very good care of me and I bought a Pair of Glasses for very reasonable price . I highly recommend this place .
The customer service here is second to none. They once helped reroute a contact order that had already been shipped after I forgot to pack them and only realized once I was at the airport. I can't recommend them enough
Bad customer service. I did not get a contact lenses prescription in written even after paying $70! Gave me a pair of contact lenses to try out even when they were causing discomfort. Very impatient and rude way to talk to a beginner who is just about to start to wear contacts.
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