I normally have great service there. Been a patient for years but this appointment series was very inadequate. Left messages that were never returned, had to go in person to provide additional orders and I still do not have my contacts. Absolutely no follow up.
I went to get my prescription since I lost my glasses took my previous prescription with me since I had to change doctors due to my insurance change. I bought glasses from here also. Took 2 weeks to receive my glasses. When putting them on now I can't see near and couldn't even wear them 24hrs. I called to let them know. They scheduled me another appointment taking my old prescription again Dr changed my prescription and now saying I have to pay full price for lenses when this should've been what was ordered the 1st time. Now I'm stuck with glasses I can't wear.
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