Made an appointment to drop off truck for recall. They don't offer loaner cars like the rest of the dealers. Then their computer froze and couldn't be used to look up my service records.
Hi Jessie, we truly appreciate your honest feedback. Please reach out to us at (619) 224-4151 when you can so we can address this situation directly. Thank you and have a great day.
1614952427
3
This review is for their SERVICE DEPARTMENT. Basic service, do not expect to be "wowed". A lot of room for improvement in customer service. My main gripe was having to wait half an hour for them to bring my vehicle from where it was parked.
Hello there! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, San Diego Chrysler Dodge Jeep Ram
1659039902
5
Amazing experience! Couldnt thank Charlie and Danny enough for the service the provided. They made sure my needs were met and I went home happy with my new jeep! Great deals, great service, great communication !! 10/10
Hi Juan, thank you for your kind review; we are happy to pass along your comments to SANTOS here at San Diego Chrysler Dodge Jeep Ram! We hope to see you soon!
1632607640
5
This shout out goes to SANTOS!! Probably the best service I have received at any auto dealer! He was great , warm and very efficient. He definitely knows his craft and enjoys his job. Thanks AGAIN FOR BEING A ROCKSTAR!!
Over several days, I called and left messages. No call back.
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