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Beauty Things
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Beauty Things reviews
Information about Beauty Things
4,67
39 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBc3V1Q0xREAE!2m1!1s0x0:0xc651112b3c38fa74!3m1!1s2@1:CIHM0ogKEICAgIDAsuuCLQ%7CCgwIwPCtygUQwP2n5gE%7C?hl=en-US
Marie Hutson
google
https://www.google.com/maps/place/?q=place_id:ChIJmzGq8X-McEgRdPo4PCsRUcY
Hi Marie, I did reply to your email, I apologized and asked you for photos of the varnishes, of which you did not send to me. We cannot action replacement or refunds if we don't have evidence of this. The varnishes were wrapped, one being in a box.
1517677827
1
I only ordered 2 x Jessica Nail Varnishes from here and they both arrived smashed. I have emailed customer services but have had no response
1601664107
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbVltTEVBEAE!2m1!1s0x0:0xc651112b3c38fa74!3m1!1s2@1:CIHM0ogKEICAgIDCmYmLEA%7CCgwI6-jd-wUQ-PeatgE%7C?hl=en-US
J Pahl
google
https://www.google.com/maps/place/?q=place_id:ChIJmzGq8X-McEgRdPo4PCsRUcY
I'm sincerely sorry that you are unhappy - this is not what we set out to do. We did make the mistake of which we have said we are very sorry. We try our best for this not to happen, but we have been understaffed since the pandemic and we have made a human error. I am also sorry that you felt the need to leave us a bad review :( We are still trying to communicate with you via email, your initial response took just under a week to come back to us, we were wanting to know if you wanted us to replace the item and if you could send back the incorrect item. This does need an element of communication. As I said we are very sorry that this has disappointed you, we really genuinely made a honest mistake, of which we are trying to sort out with you.
1602001275
1
I don't normally write reviews unless as a warning or something exceptional happens. This company has not been a good one for me to deal with. I ordered some items from 3 companies for my friend to send to me in NZ. The correct items came on time from the other 2 companies. But alas beauty things sent my friend the wrong item, which I understand can happen. I reported this straight away and asked a replacement is made. I'm happy to send the incorrect item back but wanted to wait till the correct item had come. So my friend would only have to go to the post office once to send me my care package AND return the incorrect item. Unfortunately this company has said that's unacceptable and that they need proof of it being sent. They have me feel untrustworthy and to blaim for their error. Its been 2 weeks and I now have asked my friend to bus to the post office in the rain to return the first item... she will then have to wait who knows how long for the correct item (hopefully) and then bus again to the post office to on send. I totally understand mistakes happen, I don't mind that. It's the policies and language in the communications that I've never experienced before in any other online shopping experience that's lead to my 1 star review. Pay the 2 or 3 more to go with the many other good sites. I'll be sticking with my usual companies next time
1342789847
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnMDRYNFlREAE!2m1!1s0x0:0xc651112b3c38fa74!3m1!1s2@1:CIHM0ogKEICAgICg04X4YQ%7CCgsI17GlgAUQ4OXiFg%7C?hl=en-US
Jack Crow
google
https://www.google.com/maps/place/?q=place_id:ChIJmzGq8X-McEgRdPo4PCsRUcY
5
I found this site very reasonable for the Dermalogica Shave products and they always send me loads of samples with my purchase.
1588335931
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjejdUZktnEAE!2m1!1s0x0:0xc651112b3c38fa74!3m1!1s2@1:CIHM0ogKEICAgICcz7TfKg%7CCgwIu6qw9QUQgMiHwwI%7C?hl=en-US
Nicola Howarth
google
https://www.google.com/maps/place/?q=place_id:ChIJmzGq8X-McEgRdPo4PCsRUcY
Thank you for your lovely review :)
1602001517
5
I received my order the very next day, it was packaged very well. I will use this company again. Thank you
1587561352
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjcDh2dE1BEAE!2m1!1s0x0:0xc651112b3c38fa74!3m1!1s2@1:CIHM0ogKEICAgICcp8vtMA%7CCgwIiIeB9QUQoIf2_AI%7C?hl=en-US
Elaine Bradshaw
google
https://www.google.com/maps/place/?q=place_id:ChIJmzGq8X-McEgRdPo4PCsRUcY
So sorry for the late reply - Ive only just seen the review. Of course, we only sell genuine products, I am a Therapist and I am registered with the main brands that we sell. I hope you can change your review for us, a one star is not great for us when its just a questions :(
1602001451
1
Are the beauty product genuine
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