First of all I strongly advise everyone to read all the reviews before ordering from any florist . Very sad and heartbreaking that my mom couldn't have her Arrangements during the mass. I personally went to OMEL Flowers to order some flower arrangements for the mass that was to be held in honor of my mother who had passed away. I did not want to place the order over the phone so there would beany mistakes or misunderstanding, but nevertheless the lady who took my order wrote the wrong delivery date on the invoice. I even gave her a note with all the information, I even ask her if she needed to keep that note and she said no, it was okay she already got the information. the only flower arrangement that arrived on time and was beautiful was the arrangement for the urn, and it was a separate order made by a family member. That night I arrived at the Church at 6:00 p.m. The mass was going to start at 7:00 pm. When I saw there were no other arrangements I was in a total panic, I managed to contact the owner of OMEL flower, she couldn't give me an explanation at that time. They didn't know what to make up to justify the mistake, so they tried to blame the delivery man by saying that the arrangements had been sent elsewhere, when the truth was that the arrangements were never made. They even try to blame me that I gave them the wrong date. So at that moment, at 6:30 p.m. OMEL Flowers started to make the arrangements. OMEL Florist arrived with the Arrangements exactly when the service ended after 8:00 pm. OMEL Flowers did not take responsibility for what they did, I did not even receive an apology from the owner and she was very unprofessional, They didn't even refund half of what the arrangements cost. I advise to read all the reviews and see how many mistakes they made on orders and deliveries.
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