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Landroversanjose
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Landroversanjose reviews
Information about Landroversanjose
4,05
406 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROExxMFFBEAE!2m1!1s0x0:0xe0caee9e99891402!3m1!1s2@1:CIHM0ogKEICAgICQ8Lq0QA%7CCgwI14ys1AUQwL7R3wE%7C?hl=en-US
Jeremy Doig
google
https://www.google.com/maps/place/?q=place_id:ChIJzRzZHoLKj4ARAhSJmZ7uyuA
Hi Jeremy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Land Rover Stevens Creek, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (866) 814-1511 to discuss ways we can better serve you in the future.
1519124612
2
Service department are incompetent at best, malicious at worst. Go north for a better dealership.
1661994044
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1dDltdmVnEAE!2m1!1s0x0:0xe0caee9e99891402!3m1!1s2@1:CIHM0ogKEICAgIDut9mveg%7CCgwIvIjAmAYQyMWojwE%7C?hl=en-US
Roopali Sharma
google
https://www.google.com/maps/place/?q=place_id:ChIJzRzZHoLKj4ARAhSJmZ7uyuA
Thank you for bringing this matter to our attention. We strive to provide our customers with 100% satisfaction and are disappointed to hear about your experience. Our management team will be reaching out to you regarding this matter so we can make things right. We sincerely appreciate you and your feedback. Johnica M., VIP Customer Representative [email protected]
1662060495
1
I had to drop my car today for a part recall replacement and I kept telling the service rep to send me a flexible pick up Uber link since I won't be able to make it between 4-5 pm. Took me three calls and they still got it wrong. Now I have to make time between my busy work schedule tomorrow to go pick up the car. Extremely unhelpful and unfriendly place. One of the worst customer services I have experienced. For the price we pay for this car it is not worth it. Can't wait to return my car. This is a horrible place. Please do not do business with them.
1545703817
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJek1lMXNRRRAB!2m1!1s0x0:0xe0caee9e99891402!3m1!1s2@1:CIHM0ogKEICAgIDIzMe1sQE%7CCgwIiaOG4QUQ7emD4AE%7C?hl=en-US
Frank Diaz
google
https://www.google.com/maps/place/?q=place_id:ChIJzRzZHoLKj4ARAhSJmZ7uyuA
Hi Frank, Thanks so much for your review. We appreciate your business and are happy to hear you had a positive experience. We look forward to serving you in the future. You are also invited to take advantage of our Encore Delivery Service where we send a product specialist directly to your home or office to go over any features of the car that you may have questions about. Please don't hesitate to contact Dalton or any of our team members should you need assistance with anything. Thanks again!
1545861059
5
I had an excellent experience that range rover Stevens Creek my sales person Dalton Albaugh is an excellent sales person who took his time and sold me the right vehicle. I am thrilled with my brand new 2019 range rover sport supercharged. I had gone to several other range rover dealerships but I was not treated as well as I was at Stevens Creek. I highly recommend everyone to go to Stevens Creek range rover if youre looking for an excellent experience in buying a range rover vehicle. Speak with Dalton Albaugh
1515800243
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBeDVXazFBRRAB!2m1!1s0x0:0xe0caee9e99891402!3m1!1s2@1:CIHM0ogKEICAgIDAx5Wk1AE%7CCgsIs43l0gUQgMerSw%7C?hl=en-US
Parnell Pollioni
google
https://www.google.com/maps/place/?q=place_id:ChIJzRzZHoLKj4ARAhSJmZ7uyuA
Parnell, thank you so much for the positive review! We are glad you enjoy dealing with our parts department. We look forward to your next visit! Take care!
1515803811
4
Good parts Department
1597864665
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDcXAzWTN3RRAB!2m1!1s0x0:0xe0caee9e99891402!3m1!1s2@1:CIHM0ogKEICAgICCqp3Y3wE%7CCgwI2fX1-QUQiP3EvgE%7C?hl=en-US
Marlon M
google
https://www.google.com/maps/place/?q=place_id:ChIJzRzZHoLKj4ARAhSJmZ7uyuA
Marlon, we are sorry to hear of your negative experience as we strive for superior customer service. We fell short of that goal and regret any inconvenience or dissatisfaction. This will be addressed with our sales and service staff and we hope that you will consider giving us another chance to provide the proper customer service you deserve. Someone from our management team will be reaching out to you as well. We appreciate you taking the time to provide this feedback. It will not go unnoticed. Joey G. -General Manager
1598303454
1
Constant lack of customer service skills and continuously dissuaded to purchase a vehicle here, in person or phone. Coming from a polar opposite experience and preferred dealership in Annapolis, the shear lack of attention or willingness to provide information to potential customers at Stevens Creek is detrimental to new and faithful owners to the brand. Eric Swanson is a wealth of knowledge and a pleasure to work with regardless where other departments failed to follow through.
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