Hello Lesley We are sorry to hear of your frustration. Thank you for sharing your thoughts. Having accurate information about your business on your listings is important for the customer journey. The changes have been made inside our system and we've requested the change be made with the publisher. We strive to bring you the best products and services. As a customer you are already aware that we do not have control of any listings. Our software can give you control of your listings with a number of top publishers. If there was a mistake or inaccuracy with one of your listings, we want to get that fixed. Sometimes this happens with the publisher and a ticket needs to be created to fix it. Please feel free to contact us at 877-564-8728 or [email protected] with any additional questions or requests. Thank you ^DC
1577974828
1
SCAM. They throw another company's info onto your listing and then wait for you to contact them to fix it. Then they convince you to sign up. Which I did. Definitely not worth the money. So after 2 months I cancelled. And now the SAME incorrect company is linked under my Google Business account. This is just wrong!!!
Horrible company, I cancelled in July and they continue to charge my account for months. Nearly impossible to reach their billing department would NOT recommend.
Jennifer Thank you so much for the positive rating and for sharing about your experience. We strive to bring you the best products and services. Please reach out again when we can help you. All the best, ^DC
1579182842
5
Thank you for your help.Fixed the problem in 3 minutes !
Diana Thank you very kindly for the positive rating and for sharing your thoughts. We strive to bring you the best products and services. Making it easy to use and to update your information is core to what we offer to you. We are excited to work with you as well! Whenever you need help with anything else again, please reach out. All the best to you and your business! ^DC PS Love that you have more than one kind of poutine!!
1572538501
5
Super easy set up, easy communication through phone or email to helpful staff. Excited to continue working with them for the three websites I manage.
Hello Richard Thank you for sharing your thoughts. Please accept our apologies for the frustration. We strive to bring you the best products and services. As you know, discovery sites like Yahoo, Google and Facebook will create listings for your business regardless if you claim or update them. Consumers use those sites to discover local restaurants that satisfy what they crave. By updating and controlling your business listings, you can help ensure their journey to your dining room. You do not need to use a software like ours to perform some of the management functions of those sites. If you want full control and at the push of the button (we can do it for you if you like), we would be honored to serve your business so that you can stay focused on serving your customers. All the best of luck to you and your business, ^DC
1578689015
1
I don't have an online presence! I have never posted anything about my company on the internet and I never will. No Yahoo no Google no Facebook nothing. You wasted my time and your business model allows you to post erroneous information about a company and then call them to tell them there's a discrepancy. Find a real job
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