Thank you for your feedback, Thomas. We are happy to hear that you are enjoying your apartment home and the amenity spaces! We look forward to resolving the items discussed in the office and keeping an open line of communication. Please do not hesitate to reach out to our team at 704.900.5090.
1636059347
2
I absolutely love my unit and some of the amenities. The community is great and the location is super. Also our leasing agent Victoria has been very helpful and friendly. 2 major gripes here 1. The apartment management can be inadequate in addressing pressing issues. I am a member of the armed forces and I needed a document emailed to my unit for pay purposes. It took nearly 2 weeks for the apartment community to address this, resulting in the loss of pay for the entire summer. 2. Beware, the security here is sketchy. If the building gets struck by lightning all the doors stop working. The parking garage is easily accessible by non-residents and personal property is stolen frequently. For instance my Bike was recently stolen from the bike storage amenity and many other residents have also had bikes stolen. The apartment community has done very little to address this issue or fix it. If personal property is stolen the apartment community will assist in creating a report, and giving you information, not much else. The apartment manager will additionally lecture you on the terms of your lease making sure that they let you know that they are not liable for items stored in areas they recommend storing items. I personally believe when given the opportunity to treat residents the moral method vs the legal method it generally pays off in the end with a moral method.
Bait and switch tactics used for pushing tenants into longer lease terms. Nice building and people in office, but shady sales strategies. I was very clear that I was interested in 6 month lease. Property managers happily toured me through units of interest. They explained 6 month lease terms. I followed up to confirm unit availability and begin lease process. At that time I was informed upper management didnt approve lease terms on the apartment and longer lease term is required. There was no mention when showing units that a approval of lease terms is required and/or terms are subject to change. They clearly are using desirable units to attract prospective tenants, but corner them into longer lease or less desirable units.
Thank you for taking the time to leave this review, Brandon. We are so thrilled to hear you are enjoying your time at The Edge! Please feel free to reach out to our team with any needs! 704.900.5090
1636059891
5
Honestly, amazing. I have lived here now going on 3 months! The property is always so clean, the walking distance to the light rail is awesome, and there is a Harris Teeter for all of your shopping needs right in your backyard. I love how close it is to the hustle and bustle of South End, but perfectly off the beaten path to where it is very quiet at nights. On top of the location and cleanliness are the staff. They are quite amazing. I have not had to interact with them too much, but when I have they have been extremely easy going and awesome to work with. I also don't want to leave out the maintenance team and cleaning lady who are always working keeping this place in tip top shape. Come check this place out!
Thank you so much for the Five-Star review and for the kind words, Allissa! We are so happy to have you as one of our residents! Please do not hesitate to reach out to our team if there is anything you need, 704.900.5090.
1636059763
5
The Edge staff has been nothing but AMAZING through my entire experience! Victoria specifically was so helpful in explaining everything, getting an immediate move in set up and also did a virtual tour so my roommate could see our place! So excited to call this place home!
We really enjoyed our time living at the Edge Southend. The apartments are beautiful and spacious. Weve only ever had a few instances where we could hear our neighbors and typically thats from above us and theyve always been kind when we approached them due to noise! The amenities are great. The gym is clean and has great variety of equipment. The club room and game room are really nice as well. Its super convenient to have Harris teeter right across the way so you can just walk to get your groceries or if you forget an ingredient for your dinner! Youre also, like stated in other reviews, not in the part of southend that would be noisy and disturb you. But youre close enough to walk to desirable areas. I do feel safe here which was very important to us with me being pregnant most of our lease and then having a newborn. The extra security is worth the annoyance of having to use a key for every door! We genuinely would have stayed at the Edge but unfortunately the apartment complexes in southend are just a little out of range of what were willing to pay monthly! But overall, I would recommend to live here. The leasing agents, repair crew, and cleaning crew are all incredibly kind people and I always enjoy any interaction I have with any employee at the Edge!
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.