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River Valley Restoration
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River Valley Restoration reviews
Information about River Valley Restoration
4,83
72 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5cnNQOV9nRRAB!2m1!1s0x0:0x28c86758f69b145c!3m1!1s2@1:CIHM0ogKEICAgICyrsP9_gE%7CCgwIgN7XgAYQgKWNtwI%7C?hl=en-US
Kimberly Valentine
google
https://www.google.com/maps/place/?q=place_id:ChIJS6qphgOFOIgRXBSb9lhnyCg
Kimberly, We are sorry that you feel we have not adequately addressed your concerns. By no means will we ignore you. Our salesperson and owner have both made attempts to reach you, but have not heard back from you. We understand that sometimes a customer may have concerns that arise, and we may not always respond in the way you would like; nevertheless, we are always going to keep aiming for our customers' complete satisfaction and have built a reputation of doing so since 2016. Our commitment to you is to continue to seek a resolve that is reasonable and that we're all comfortable with. Please give us a call at our office if you'd like to discuss further. 740-785-5000
1612314640
2
Customer concerns/satisfaction at least in my situation was not a concern. Needed matters addressed and answered and was ignored.
1513854867
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZdjlfNXFnRRAB!2m1!1s0x0:0x28c86758f69b145c!3m1!1s2@1:CIHM0ogKEICAgICYv9_5qgE%7CCgsIk6_u0QUQgIqoNw%7C?hl=en-US
Mark H
google
https://www.google.com/maps/place/?q=place_id:ChIJS6qphgOFOIgRXBSb9lhnyCg
Mark, thanks for your feedback, and I'm sorry this was your experience. With this being an older review, I'm not sure what may have happened. Please give us a call if we can assist you further or in the future.
1617982668
1
I hired them to repair a leak in my roof. I showed him where the water was laying in the attic, but after inspecting the roof he couldn't find the leak. He said the roof looked good and didn't need replaced so he would be back with the owner Bryan to help him find the leak. That was over a month ago and neither of them called or came back.
1639596903
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtMFBUdEd3EAE!2m1!1s0x0:0x28c86758f69b145c!3m1!1s2@1:CIHM0ogKEICAgICm0PTtGw%7CCgwI54bpjQYQgIKHrwI%7C?hl=en-US
Janet Patterson
google
https://www.google.com/maps/place/?q=place_id:ChIJS6qphgOFOIgRXBSb9lhnyCg
5
After asking several friends for recommendations, I contacted River Valley Restoration LLC to look at our roof. I am so glad I did. The owner and employees are top notch professionals! They did a great job and got the project done quickly. I highly recommend River Valley Restoration LLC for all your roofing needs
1638832917
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHM1o3RkZ3EAE!2m1!1s0x0:0x28c86758f69b145c!3m1!1s2@1:CIHM0ogKEICAgIDG3Z7FFw%7CCgwIlba6jQYQ4IbwiAI%7C?hl=en-US
Amber Barany
google
https://www.google.com/maps/place/?q=place_id:ChIJS6qphgOFOIgRXBSb9lhnyCg
Thank you so much, Amber!
1639121006
5
We called them last minute after a different company left us hanging. Bryan made sure our skylights were installed before the cold weather hit.
1601905576
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbGQtTUt3EAE!2m1!1s0x0:0x28c86758f69b145c!3m1!1s2@1:CIHM0ogKEICAgIDCld-MKw%7CCgwIqMfs-wUQ4K6PkwM%7C?hl=en-US
Vernon Nichols
google
https://www.google.com/maps/place/?q=place_id:ChIJS6qphgOFOIgRXBSb9lhnyCg
Vernon, Thank you for your honest feedback. While we wish your initial experience with us would have been better, we know that sometimes issues can arise and, when they do, we do our best to handle them in a way that leads to your total satisfaction. We do pride ourselves with a longstanding positive reputation in the community and strive to maintain that high track record with all of our clients and potential clients. As you know, we did try to put your gutters back up, but you requested our installer to leave. Unfortunately, it is not always possible to know the full extent of what is needed to be done on a job until you get into a project. We would be happy to continue to explore solutions with you so that you can get things to where you'd like them to be. Please give us a call at 740-785-5000 so that we can discuss potential next steps. We look forward to the possibility to regain you as a happy customer.
1602169846
1
I had an estimate done. First i told them repairs were needed and new gutters put up. So I get a 990 estimate for gutters. Then days after an estimate for repairs then following a 3rd estimate wow. So in the mean time their crew came out unannounced, took my previous gutters down and tells me I need repairs( which they knew prior).now I have no gutters and a 3rd estimate. I am now stuck with a house with no gutters and being forced to do whatever I can for new gutters. Wow so wrong in so many ways.
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