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Cochranhondasouth
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Cochranhondasouth reviews
Information about Cochranhondasouth
4,68
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2dmVINHpRRRAB!2m1!1s0x0:0x3fff5e97387c448b!3m1!1s2@1:CIHM0ogKEICAgID6veH4zQE%7CCgwIx_yViwYQ-KSVswE%7C?hl=en-US
Deb
google
https://www.google.com/maps/place/?q=place_id:ChIJmdDcysNVNIgRi0R8OJde_z8
Dear Deb, I'm sorry your experience was not up to par... and we would like to try and resolve whatever issue might exist. Please contact our Service Manager, Tom Kmick, at your convenience and he will be happy to discuss and hopefully help with the situation. Sincerely, Greg Norton, Owner
1634748570
1
Beware..will try to sell you services you don't need
1652460770
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyNXBpZ0p3EAE!2m1!1s0x0:0x3fff5e97387c448b!3m1!1s2@1:CIHM0ogKEICAgID25pigJw%7CCgwI4pn6kwYQuPbZswI%7C?hl=en-US
Betty King
google
https://www.google.com/maps/place/?q=place_id:ChIJmdDcysNVNIgRi0R8OJde_z8
Dear BK, I cannot apologize enough for your recent experience. We certainly understand that you do not get a second chance for a good first impression, but I assure you that this is not how we normally do business. Should you choose to give us another chance, please contact our General Manager, Jason Stiffy @ 724 941-9100 and he will be happy to help and or answer any questions you may have. You will not be disappointed. Again our sincere apologies for your experience. Sincerely, Greg Norton, Owner
1652483568
1
First time at this Dealership, walked all around the parking lot and inside the showroom and not one person came to wait on us or even speak to us. There was a man sitting eating at his desk and watched us walk around and didn't even acknowledge us. I would walk before I bought a car here.
1639790037
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtdU5XN3RBRRAB!2m1!1s0x0:0x3fff5e97387c448b!3m1!1s2@1:CIHM0ogKEICAgICmuNW7tAE%7CCgwI1ev0jQYQ0LWJ0QM%7C?hl=en-US
DawnMarie LaGamba
google
https://www.google.com/maps/place/?q=place_id:ChIJmdDcysNVNIgRi0R8OJde_z8
5
This was a wonderful experience. Everything was explained in detail, no pressure at all, and a very professional and friendly staff.
1642346631
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtc091b0d3EAE!2m1!1s0x0:0x3fff5e97387c448b!3m1!1s2@1:CIHM0ogKEICAgIDmsOuoGw%7CCgwIh_GQjwYQoLvzlgI%7C?hl=en-US
Mary Sigley
google
https://www.google.com/maps/place/?q=place_id:ChIJmdDcysNVNIgRi0R8OJde_z8
5
Mike was very helpful, quick in communicating, and made car shopping enjoyable!
1642265976
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHanFQZkpREAE!2m1!1s0x0:0x3fff5e97387c448b!3m1!1s2@1:CIHM0ogKEICAgICGjqPfJQ%7CCgwI-PqLjwYQgLDi0QI%7C?hl=en-US
M Nicklas (Marcus723)
google
https://www.google.com/maps/place/?q=place_id:ChIJmdDcysNVNIgRi0R8OJde_z8
Dear MN, This is in response to your follow-up review. I know you discussed this with one of our staff members and I believe things are resolved. If I am mistaken, though, please contact us again at your earliest convenience and we will resolve. Again, we are sorry for any misunderstanding or aggravation. Sincerely, Greg Norton, Owner Dear MN, I just saw your review and I am sorry for your apparent dissatisfaction? We believe it may have to do with the parts delay(s) since your major repair was covered by your extended service contract? If it's something more, however, we would be happy to discuss and hopefully resolve. Please contact our Service Manager, Tom K, or myself at your convenience and thank you again for your business. Sincerely, Greg Norton, Owner
1635525706
2
When we picked up the vehicle after the "repair" it still had the warning lights on the dash and when I addressed it with the lone tech still there he said it was after service hours and to contact my service rep in the morning I left several voice messages for the rep and was never called back. When we had a code reader plugged in it was still the same codes we took it in for and a new TPMS error and Finally was told by a rep over the phone to just clear the errors and then drive the vehicle around at 45 miles per hour for 30 minutes to get rid if the TPMS light as it will go away on it's own. Yeah right, I even stopped in to talk to someone face to face about the TPMS error and was told make an appointment in a week or two we can't talk to you. Plus during the whole process when we called the tech for updates he claimed to have called the numbers associated with our account and left messages, no call or messages were left. I didn't have a problem with the parts being delayed it was the lack of communication and the lies of oh we called you and left a message.
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