Have rented here many times over the years. This past week the rental board and Ezzy sail was good but the harness lines were grossly beyond disrepair - they were hanging by a thread. This caused them to swing/bounce wildly around making it difficult to sail. They should have been replaced seasons ago.
Kiteboarding Rental business model is poor - not customer friendly at all. In order to rent, you must pay 95$ for a one hour verification of your skills. The initial salesman said that you can use this as a lesson, however next day another said you cannot it is just for them to watch and verify. You meet an instructor at the beach use his/her gear for an hour then pack up, drive back to the store, and with instructors blessing, you can rent, drive back to the beach etc.... the verification does not buy u anything other than permission to rent from them and only them (so no iko certification). I was trained by Iko instructors 8 years ago but they weren't giving out cards back then. Issues and suggestions 1) it does not take an hour to figure out whether one is safe to rent. 5 min talking with rider in store and 10 min on beach once kite is inflated 2) let the renter stay on the beach with equipment once he/she passes 3) if your going to charge for an hour, see if IKO will approve retro certification or treat it as a full lesson ... number 2 still applies rider should stay on the beach and keep If second wind does not change policy, call around there are much more reasonable choices in Kahului with excellent gear.
My happiness agency in Maui. Kevin's guys are friendly and professional. I visited the store a couple of times to buy a SUP BOARD and accessories and the stuff was always helpful. They make their own surf brand, Elua Makani, which is in the highest quality for convenient prices.
This is my favorite SUP/Surf (Also kiteboard, windsurf, foil) shop on the island! I love coming here - Kevin & his staff are so friendly and theyve got an amazing inventory. Mahalo!! :)
Buyer beware. Apparently neoprene wetsuits are non refundable. Bought a wetsuit top from these guys. Felt like a good fit in the store, then once in the water was too big. Loose and taking on too much water. Brought it back the next day and was told I was hooped since apparently its illegal for them to take it back or some such nonsense. I didnt want my money back, just a suit that actually fit. Hell I would have paid more money for a proper fitting one. I wont be spending my money there again. So ya, go to HiTech. P.s. I have returned a wetsuit at HiTech that had similar issues with no problems at all. That was a long time ago though, so maybe it is now illegal for them to take them back as well..lol
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