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Graingermotorgroup
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Graingermotorgroup reviews
Information about Graingermotorgroup
4,62
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybXBHQVJ3EAE!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgID2mpGARw%7CCgsIrIrzkwYQ8L3xLA%7C?hl=en-US
Graham Ryan
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Hi Mr Graham Ryan, very sorry to hear about your experience with us, a member of our team will be in contact with you shortly to discuss this with you. Thank you - Norton Way Honda
1652347238
1
On Tuesday10 May I took my H Jazz into Honda Letchworth because the tyre pressure warning light was on. I was told the left front tyre valve was leaking and I would need a GPS valve costing 198 valve which would have to be ordered with a booking for Friday 13 May. The warning light was still on when I left Honda. On Weds morning the tyre was flat so I took it to the local Quick Fit who fixed it! The warning light had disappeared. On Thursday 8.30 I rang Honda Letchworth to cancel the GPS valve and booking. Value for money? to. inform them that
1628266164
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhemNmeHp3RRAB!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgICazcfxzwE%7CCgwItL21iAYQqKHPwgM%7C?hl=en-US
Garry Salemba
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Hi Garry, thank you for taking the time to leave a rating. We are disappointed to see that you could only award us 3 stars and would really like you to expand on your experience with us, in the hope that we can resolve any outstanding issues. All the best, Norton Way Honda.
1628588468
3
Hondas innit
1646425389
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdlpmTFBBEAE!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgICWvZfLPA%7CCgwIreqJkQYQsOmU1QI%7C?hl=en-US
Stephen Easton
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Hi Stephen, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service excellent. We will pass on your compliments to Mark in our team. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - Norton Way Honda.
1647333515
5
Having purchased a used petrol Mazda CX-5 from a dealer in Essex 5 weeks ago which was a big mistake on my part as previously owned a Honda CRV diesel & there is no comparison between the two vehicles , I decided to go back to a Honda CRV Petrol ,I wanted a Black car & there werent many EX automatics for sale , I saw Norton Way had a couple for sale , I contacted them spoke to Mark Meredith asked him for a cost to change & arranged to travel there from the South coast approx 270 mile round trip to view the cars , we had a bit of a negotiation & struck a deal , I collected the car on the 3rd March the car was immaculately prepared exactly as promised. The personal service I received from Mark was first class & would have no hesitation to recommend Norton Way as the place to go when you want to change your car .
1642782247
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtbk1LQXVnRRAB!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgIDmnMKAugE%7CCgwIp7yrjwYQyKyi8gI%7C?hl=en-US
Jane Lambert
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Good afternoon, Jane - Thank you for 5* review and your kind comments. We appreciate your feedback and are pleased to hear that your experience with our dealership was positive. We look forward to seeing you again in the near future. All the best - NW Honda.
1643031160
5
Fantastic service
1631284371
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2N1lUTnhRRRAB!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgIC67YTNxQE%7CCgwIk9ntiQYQ2O2gggM%7C?hl=en-US
James Letts
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Mr Letts, We're sorry to hear you had a bad experience, and we'll look into it. We always try to learn from these experiences, so we will take your feedback very seriously. If you wish to discuss, please contact Julia Narine at 01462 678191. Regards, Norton Way Honda.
1631525932
1
Car sales - The staff was friendly but my experience was ruined by a rude and arrogant general manager/sales manager as he tried to rip me off on my part exchange evaluation. Car I purchased had a tear in the seat which wasn't shown in the images and wasn't declared when asking about the condition of the interior. When complaining about the service, the general manager/sales manager laughed down the phone and was condenceding in conversation. Worst experience ever!!
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