Sorry to hear about you troubles, Robin. We did receive your Octopus logo. However, there is no information in the e-mail about what you are looking for, what garments, what the size breaks are and what the time frame you need them by, an alternate contact like a phone number, etc. Just an e-mail of a logo. If you look at the auto reply of the e-mail you did receive you will see that you need to send us more information. Do to moving and being very busy we are not taking on "urgent" jobs from new customers at the moment. We are 5 to 6 weeks out. So, I'm not sure where you got that information. The phones where off for a total of 5 minutes today. Maybe an hour or so last week when we switched over. Again, sorry for your troubles. We're still in business.
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Wow. I called spoke to a young lady. Sent over my logo for printing told her it was urgent. She said they are moving locations but she can do the job. Never heard back. Waist of time and now the phone is off. Out of business I am guessing, with that kind of service you only kill your brand. Thanks for waiting my time
Too piggy back on Robin's review; When I went in seeking info and possibly their company to do my 25th anniversary as top design turned official t shirt & tank tops order for Santa Monica College, imo was met with initial reluctance. Waited to be waited upon. And once that finally happened I felt in 1 ear out the other shoo... out the door & don't come back either. So I went to another printer and they got the job for Santa Monica College. I know it's just little Santa Monica College in California that spring boards the right talent to UCLA which ranks #3 as best art school in USA and the prestigious Art center in Pasadena. Was thinking about returning but after reading Robin's review and Skinny Luzards response of pass the blame I will not be. What a shame.
My friend Steven went there to have letters put on his car for his business they were very nice and very kind
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