Dont even try worst customer service items look (horrible in person) that is just wrong shes a total snob about it All of there employees are rookies dont even no what they are taking about when it comes to there item or there policy meaning its all different information they provide you with when you speak to different Employees meaning none of the employees stick to one policy or even know so Train your employees about high fashion and more then any thing your policy
Used to shop here a lot, store and online. But it's gotten snobbier over the years. Very "Pretty Woman" vibe. If you don't look the part, you're not getting the service. I so wanted to walk back in with the Alexander Mcqueen I ended up buying and say "Big mistake. Huge."
Located on the 5th floor so you might want to take the elevator instead of all the escalators. Great selection of lightly used designer items at reasonable prices. If youre in the 900 shops its definitely worth stopping by for a look.
After visiting Aster Hall, we decided to stop by. We were never greeted despite the store being completely empty of patrons. The staff was talking among themselves. Never did they stop chatting to offer assistance. Another customer walked in was ignored too. I guess when you earn an hourly wage the employees dont care to provide good customer service. The items are okay. The prices do not correlate to the item condition. Id recommend purchasing/selling on The Real Real or Tradesy.
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