Evalynn, we're sorry that you feel you were charged unfairly. If you would like to speak with us about our military clause or your lease terms, we'd be happy to chat. You're always welcome to call the office at 602-765-1113 or send us an email at [email protected]. - The Ventura Vista Team
1518729622
1
Don't live here! I lived there for 10 days but gave heads up due to my spouse being military and could move at anytime. Well I live in Hawaii and paid 3000.00 for 10 days! Train your damn employees correctly!
Cat, we're sorry to read that your experience hasn't remained a positive one. We appreciate your feedback regarding our community amenities and will be sure to take it into consideration moving forward. We ask our residents to pick up after themselves and their pets to assist our maintenance team in keeping our community comfortable for everyone. Crime can happen anywhere, and we encourage all of our residents and guests to take normal precautions to decrease their chances of being a victim of crime. If you would like to speak with us further about your concerns, we hope you feel welcome to give us a call at (602) 765-1113, send us an email at [email protected], or you can always swing by our office to speak with us in person. - The Ventura Vista Team
1520452669
2
OK apartments for the price. Be prepared for strangers hanging around and the police showing up looking for drug dealers. The place has gone down hill. Facing south, you get all the noise from the street traffic including loud motorcycles, sirens and traffic from the new Panda Express. The grounds are now trashy with cigarette buts and dog poop. The gardening staff will blow debris into your patio if you are on the first floor. The gym is ok but find a local gym to go to if you want working equipment that won't fall apart. They replaced the original equipment with home gym equipment which is already starting to fall apart due to overuse. There is only one pool. It is tastefully set up however, there are many large families here and it's always crowded. Plus: Each apartment comes with a built in desk with a network drop so you can use LAN speeds instead of wifi speed connection. This is useful if you work from home. Do not live here. It is not safe.
Thank you for your interest in Ventura Vista! It brings us joy knowing that Arianna has been able to assist you and we will be sure to share your kind words with them. As you know, your comfort is important to us, so please never hesitate to let us know if you need anything at all. We appreciate you! - The Team at Ventura Vista
1600445331
5
During my apartment search, I had the pleasure of meeting Arianna over the phone. Mind you, This is my first time moving out and searching. Not only was she professional but she was so personable and put me at ease since I was nervous. My apartment search hasnt been easy, but she answered any questions I had and I cant say anything but positive things about her! Thank you so much to Arianna at Ventura Vista!
We are beaming at this review, Joseph! It is so wonderful to hear such kind words and appreciation from our residents. Our team works hard to create a 5-star living experience for all of our valued residents and it is great to know that those efforts have not gone unnoticed. We are glad we are able to make our community feel like home and that our team has been able to provide you with amazing service. Please let us know if there is anything you may need from us, we are happy to help. Thanks again, it's reviews like this that make us love what we do! -The Team at Ventura Vista Apartments
1641409575
5
Hi Neighbors, Im about a 5+ year resident at Ventura Vista Apartments. I wanted to take time to write a little review and commendation for the staff here at home. Whitney, our Manager, and Brenda at the front office are the friendliest, most helpful professionals Ive ever met. Always smiling, courteous, outgoing and accommodating. I make a point of dropping in to say hi when Im over near the office and I enjoy the coffee. Whitney does a tremendous job of overseeing all the myriad operations of the complex and I often see her in her golf cart out and about as she shows apartments or supervises some aspect of maintenance. Her crew obviously loves and respects her - there are smiles and waves all around. How does she remember all of OUR names?! All in all, living here at Ventura Vista has been a pleasant, quiet and secure experience with kind and pleasant neighbors and a courteous and helpful staff. YOU should join us and live here too - I am sure glad I made that decision!
Nawida, we're very sorry to read that you're experiencing a problem with noise in your home. While some noise is to be expected in apartment living, excessive noise should be addressed by our team. A member of our team will be reaching out to you to gather additional information so that we can address this on your behalf. Thank you - The Ventura Vista Team
1520452785
3
Do not live here. Management does not do their job. My neighbors regularly have noisy parties lasting til 4 or 5 am, and complaints to management don't even get an email back. Edit: They finally addressed my complaint but only after my complaint on a public forum. I'm happy the issue is resolved but would've been happier if they responded to my complaints 5 months ago.
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