Robin, we are sincerely sorry your experience with us not only fell short of your expectations but was so poor overall. It may not seem like it , but your order for one shirt is just as important to us as any other order. We truly value each customer we get to make apparel for and wish there was something different we could have been able to do to make your experience with us a great one. Somewhere along the process our communication fell short and the product you were created was not what was expected. We appreciate your feedback.
1628029849
1
8/3/2021- Designed a t shirt for my husbands 60th birthday. He was going to wear this to his big bash. I had speaking with the lady that I believed owns this business. I had asked for a blue t shirt and she asked me what color blue and showed me an example she had of the blue it could be which was a royal blue. Then she asked me if I wanted t shirt material or shiney material and I told her t shirt material. We confirmed this with a text so she knew exactly what I was wanting. Well when I went to go pick it up it was a baby blue shirt and it was the shiney material when I clearly asked for t shirt material and royal blue. Not only was the color wrong the material was wrong. Not sure how all this could of went so wrong when everything was confirmed through text. No apologies, nothing from her. To her this was just 1 t -shirt, to me this was a shirt my husband was going to wear on his special day and party. I was actually looking for someone to do a big order this coming Jan for my folks Anniversary. She will not get that sale. What I do know that I will not reccomend any business to her ever again. As soon as I posted this she was real quick to respond. She was the one who fell short with communication. Everything was layed out exactally what I wanted and she confirmed. She couldn't apologize to me personally. As soon as this was posted for everyone to see I get a response. Humm interesting
I worked with Jen! She was professional, caring, punctual and her work was neat! I send some pictures and she made it look amazing! She even came in Saturday morning which she doesn't ususally work!!! Thank you so much!
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.