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Lane7
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Lane7 reviews
Information about Lane7
4,26
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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See example1649619767
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyOE92QmpnRRAB!2m1!1s0x0:0xbb186dbc7e0518b5!3m1!1s2@1:CIHM0ogKEICAgIC28OvBjgE%7CCgsIt-bMkgYQ2In3Bw%7C?hl=en-US
Mark King
google
https://www.google.com/maps/place/?q=place_id:ChIJ-2b5g0t3fkgRtRgFfrxtGLs
Hi Mark, Thanks for taking the time to leave us some feedback. After looking in to our booking system, I can't seem to find a recent booking under your name as it appears on google reviews. I would love to speak to you in more depth regarding your comments. I would like some more information in regards to the staff member vaping? [We as a company follow a zero tolerance policy on vaping and smoking within the building. That is aimed at customers and staff members] If you could drop me an email on [[email protected]] with the booking information/staff member info, I would be able to look into this for you and get back to yourself with a outcome. Hope to speak soon Thanks again - AnthL7!
1649766154
1
Great venue, I cant complain about that. But poorly ran on the night we had booked. Staff routinely ignoring people at bar & standing vaping away at the side. Game cut off 15 minutes earlier than time it was meant to be, and didnt start till about 10 minutes after booking time either. Didnt even finish a game, and after we spoke to 3-4 staff (after waiting 10-15 minutes for acknowledgment), was told theres nothing they can do.
1653507112
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQybV9HdklnEAE!2m1!1s0x0:0xbb186dbc7e0518b5!3m1!1s2@1:CIHM0ogKEICAgID2m_GvIg%7CCgwIqIi6lAYQwPK5gAE%7C?hl=en-US
Kaylie Armstrong
google
https://www.google.com/maps/place/?q=place_id:ChIJ-2b5g0t3fkgRtRgFfrxtGLs
Hi Kaylie, Thanks for taking the time to leave us a review. I'm sorry to hear that we didn't quite get it right on your recent visit with us. The comments you have raised with be discussed with among the team. If you'd like to drop your email, I would be more than happy discuss further. Thanks, AnthL7!!
1653654105
1
Booked ahead and requested an assistance ramp for a 3 year old which we never saw. Food and drinks are overpriced and not that nice. Worst part is the drinks all arrived in really disgustingly dirty glasses. Like fingerprints, grease and food residue kind of dirty. Gross af.
1644789697
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMzRXWkV3EAE!2m1!1s0x0:0xbb186dbc7e0518b5!3m1!1s2@1:CIHM0ogKEICAgIDm34WZEw%7CCgsIwf-lkAYQiIG-NQ%7C?hl=en-US
Oscar Miguel
google
https://www.google.com/maps/place/?q=place_id:ChIJ-2b5g0t3fkgRtRgFfrxtGLs
Hi, thanks for the great review! We hope to see you again soon. Thanks L7
1644832599
5
Very good and entertainment a bit pricey but it's good.
1650536947
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyN3FiMW5nRRAB!2m1!1s0x0:0xbb186dbc7e0518b5!3m1!1s2@1:CIHM0ogKEICAgIC27qb1ngE%7CCgwI8-OEkwYQ-J7twAE%7C?hl=en-US
Igwenagu Clare
google
https://www.google.com/maps/place/?q=place_id:ChIJ-2b5g0t3fkgRtRgFfrxtGLs
Hi 'IgwenaguClare, Thanks for taking the time to leave us some stars! Shame we only got 4 on this occasion, if you feel they is anything we can improve on. Please feel free to drop me a line :-) Hope to see you again in the near future - AnthL7!
1650555742
4
Awesome spot for friends to hangout
1652892824
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyNllxNllnEAE!2m1!1s0x0:0xbb186dbc7e0518b5!3m1!1s2@1:CIHM0ogKEICAgID26Yq6Yg%7CCgwImMmUlAYQoI7HgwE%7C?hl=en-US
Olivia Renshaw
google
https://www.google.com/maps/place/?q=place_id:ChIJ-2b5g0t3fkgRtRgFfrxtGLs
Hi Olivia, I'm sorry to hear that you were disappointed with the service provided in our venue, this doesn't sound up to our usual standards at all. Would you be able to provide the date you visited us so we can take a look into this for you, and to confirm this was at our Newcastle site? We're sorry again that things weren't up to scratch on this occasion. Thanks Jess Lane7
1652909281
1
Don't usually leave reviews but felt obliged to as this was the worst customer service I'd ever experienced by the young blonde girl with long hair. Hate to write something like that but wow, she was so rude it ruined the whole experience which id travelled 3 hours for! Our group of 20 visited last week as a work night out, the food was delayed, which is fine these things happen. After it was 40 mins late I asked very politely if she knew roughly what time it might come out, she rolled her eyes at me and walked off huffing and puffing whilst I was mid sentence. Seemed stressed and understaffed but that's no excuse for such a poor attitude. Shame as the pizza was great. Will not be returning though. Poorly organised, stressed out rude staff.
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