Hello Ms. James. We appreciate your candid response. We apologize if youre not happy with your order. If theres something we can do to fix the item, we are more than happy to review it with you. We take pride in the quality of our work and never want to have a customer dissatisfied with our service. If you can give us a call to discuss further why you feel we did an awful job, we are open to discussions, but would prefer not to resolve this over social media. In terms of paying up front, this is standard practice with all our customers. We treat all our customers the same, regardless of race. We look forward to hearing from you.
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Son had a birthday so I decided to have a dress shirt monogram for him first I had to pay up front And the owner explained he always get his money up front was this because I was black and he didn't think I was going to pay him for the awful job he did I ask if he could do it he said yes so I took his word for it he did say I could bring it back he's not professional I will not recommend anymore to that place..
Owner is a disgusting racist, DO NOT BUY FROM HERE. The quality is utter garbage, and the owner will paint you as a hoodlum. Go ANYWHERE but here. Do NOT stand for blatant racism.
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