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Helix Sleep
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Helix Sleep reviews
Information about Helix Sleep
3,65
97 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROTVTamZREAE!2m1!1s0x0:0x7f5d5c3657572f18!3m1!1s2@1:CIHM0ogKEICAgICQ95SjfQ%7CCgwI6paOyQUQgJWQmQM%7C?hl=en-US
Deb H (Professional 1984)
google
https://www.google.com/maps/place/?q=place_id:ChIJb9YBLKRZwokRGC9XVzZcXX8
1
We tried to do on-line. Terrible mattress - fell apart during warranty period. Tried to get an exchange - turned out oh no its a credit and repurchase but upon repurchase they tell you it will be $200 more! When I called customer service they said they do not do exchanges and you had to pay for better materials??? I had to complete a survey in order to get a credit - and one of choices in the survey was exchange! Get your act together Helix Sleep. I told the manager I would be writing a poor review of both the mattress and the customer service shady business and he didn't act the least bit concerned. I would not recommend.
1601507174
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDMGE2RzZRRRAB!2m1!1s0x0:0x7f5d5c3657572f18!3m1!1s2@1:CIHM0ogKEICAgIDC0a6G6QE%7CCgwI5p7U-wUQ4LXRmwI%7C?hl=en-US
LJ
google
https://www.google.com/maps/place/?q=place_id:ChIJb9YBLKRZwokRGC9XVzZcXX8
1
So far pretty unimpressed. Ordered and paid for a mattress 7 weeks ago. Has been in the final touches phase for weeks. At this point Id be shocked if I even got it. Customer service is a total joke...4 week waiting time to book a time to speak with them.
1644020082
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtOWFTcm9BRRAB!2m1!1s0x0:0x7f5d5c3657572f18!3m1!1s2@1:CIHM0ogKEICAgIDm9aSroAE%7CCgwI8oL3jwYQ8LqwvAI%7C?hl=en-US
Jay Lowe
google
https://www.google.com/maps/place/?q=place_id:ChIJb9YBLKRZwokRGC9XVzZcXX8
4
So many options to choose from to fit your backs needs!
1568672463
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwak1YdXVnRRAB!2m1!1s0x0:0x7f5d5c3657572f18!3m1!1s2@1:CIHM0ogKEICAgIC0jMXuugE%7CCgwIz5WA7AUQwPSyjQI%7C?hl=en-US
Morris Dwek
google
https://www.google.com/maps/place/?q=place_id:ChIJb9YBLKRZwokRGC9XVzZcXX8
5
Very talented man behind the scissors
1535251136
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNkl6ZVhBEAE!2m1!1s0x0:0x7f5d5c3657572f18!3m1!1s2@1:CIHM0ogKEICAgICg6IzeXA%7CCgwIwKWI3AUQqNTD8AE%7C?hl=en-US
Jin Chua
google
https://www.google.com/maps/place/?q=place_id:ChIJb9YBLKRZwokRGC9XVzZcXX8
Hi Jin, thanks for reaching out and sharing your experience. We'd love to discuss this with you and see if we can provide some solutions. Please email our Customer Experience team at [email protected] with your order number. We look forward to hearing from you and sorting this out!
1535399201
2
Ive had this mattress for almost two years now and Im disappointed to say that there is definitely a dent where I tend to sleep. Im sinking in more towards the edge (I share the bed with my partner), but the mattress feels still pleasantly firm in the middle. I rotate the mattress regularly. And Im not even that heavy - Im 115 lbs. Do not buy this mattress.
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