Dr. Pok did not listen to me. He did not conduct physical exam after months of expressing extreme pain nor did he ask questions. He kept trying to push laxative samples to me. I told him since he would not listen to me I would seek another opinion. He informed me to go outside of the Mercy network because they would all just agree with him since my blood work and enzymes were normal and that I was simply constipated. I went outside the Mercy family and I am now 5 weeks post op from a renal vein transposition due to Nutcracker Syndrome. Find a doctor who will listen, ask questions and is dedicated to your care. For me, this man was not it.
Everyone from the front desk thru surgery was awesome and very professional and caring. I am very thankful to Dr Ruffin and his staff for the the positive experience I had under their care
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