Hi Jonny, your concern for peoples well being, while well-intentioned, is also hurting genuine small businesses like ours who have taken a huge hit during the pandemic. Weve done everything we can to keep people happy and have gone above and beyond in moving dates, working with couples whove also been impacted, and giving refunds when weddings were cancelled due to Covid. By the way, 38Media is actually a graphic design company that creates websites and logos for companies.
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I just wanted to warn people on here that these videographers (Tommy Torres) used to be a company called 38Media which closed/went bankrupt and didn't get videos back people for sometimes over a year later. I hope they have fixed any issues they had but I think it is important to know this before hiring. Make sure your contract is concrete, but sometime even that is not enough if they go bankrupt.
We used Tommy Torres when he called his videography business 38Films and we feel an obligation to society to let people know it was pretty much the worst videography service one can imagine. Was not responsive leading up to the wedding (as soon as the deposit was made), which added stress in an already very stressful time frame for us. Took over a year to actually get the video, only after dozens of requests. Quality was bad. He did finally send us the video but cannot recommend the experience to anyone. If you commit to do a wedding videography service it's not acceptable to make a new couple wait for over a year. Google 38films plus Kansas plus better business bureau and you will see what you can expect. Also Fox4kc did a piece on tommy torres when he called his company yet another name in 2014. Strongly encourage reading that article before you work with this company.
Memories Made has done a fantastic job with every single video we have hired them to do. Amazing talent and extremely professional. Would HIGHLY recommend to anyone looking for a great videographer for any event they are having.
My wife and I hired Memories Made for our wedding in May 2021. We love how the full-feature video was able to capture every special detail of our wedding day! The videographer worked well with our photographer to keep the day running smoothly. We are so grateful for the high-quality video that we have to look back on for years to come!
Memories Made and Tommy and his team were amazing to work with. They made our wedding day easy and effortless. The crew was incredibly professional and made the day so much fun. The end product was incredible! I highly recommend them!
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