I can confirm that they are unresponsive. I had contacted them on their published email address to ask simply how I can remove some duplicates in my Disposal List. No reply. I then chased them up 2-3 weeks later. Again no reply in the 6 weeks since then. Paying 20 Pounds a month and getting no support whatsoever. Shame.
Finally a wonderful company in the grape beverage business! I have been accused of sour grapes in the past but having dealt with Robert Stephens I was very satisfied with his advice and cant recommend this company enough!!!
Extremely unresponsive to technical issues. Tried via e-mail and phone call and zero response. At this rate I'm going to find a free alternative as its not worth paying 20/month. This was just sorted and they offered an free month extension to my subscription. Seems like they had the incorrect phone number on their website.
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