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Bill Brandt Ford
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Bill Brandt Ford reviews
Information about Bill Brandt Ford
4,31
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyMXEyU1VnEAE!2m1!1s0x0:0x3506cbcb5138aaff!3m1!1s2@1:CIHM0ogKEICAgIC21q2SUg%7CCgsIwcH-kgYQ0LPSNA%7C?hl=en-US
Len Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJRVCtCer-j4AR_6o4UcvLBjU
Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (925) 634-3551 at your earliest convenience so we can work with you to make this right. We hope to hear from you. Pete Imsand (925) 634-3551 x221 [email protected]
1650453175
1
Brought in our 2022 f150 due to a recall notification and a possible repair to the box light not working on a Friday (4/8) and had it returned to us on Tuesday (4/12). Our contact the whole time was Paul, from your service team. When we came to pick up the vehicle 1) we didnt get a proper explanation with what was done on the vehicle. We had to ask to get an update - -he was not very forthcoming and seemed annoyed when questioned. 2) the condition of the vehicle when returned to us was unacceptable. It was definitely not in the same condition when we dropped it off. It was dirty inside and it looked like someone had their hair cut in there. There was evidence of cut hair (see pictures). Very dusty - from what we saw it looked liked the windows were left open. We know it rained and was windy that weekend. Were not expecting the truck to be washed and weve had our other vehicles serviced by their dealerships. We have never received vehicles back more dirty than when we left it. This is a brand new truck for us which we keep garaged and uber clean.
1631673555
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2bC15VE5REAE!2m1!1s0x0:0x3506cbcb5138aaff!3m1!1s2@1:CIHM0ogKEICAgIC6l-yTNQ%7CCgwI07mFigYQoO_zrAI%7C?hl=en-US
David Garcia
google
https://www.google.com/maps/place/?q=place_id:ChIJRVCtCer-j4AR_6o4UcvLBjU
Hello David, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like to work towards a resolution, so if you are willing, please reach out to Pete Imsand at (925) 634-3551 x221 [email protected] to discuss this further.
1631710473
1
Avoid this dealership at all costs! Went in today to try and sell my vehicle after getting a quote from Kelly Bluebook, there was nobody that greeted me as I first walked in. The customers that were all there looked so stressed out like none of them looked satisfied with their service.I also overheard a dealer say to a customer " Well thats the best we can do sorry!" Literally like anything you would see from a TV show! I saw the manager and another salesperson come tell me that they would checkout/test drive my car and asked for keys, did not even offer me to have a seat or even a water bottle while I waited for about 15 minutes. Salesperson walks back and forth to talk to 2 different people and says this is what they can offer me, I was not satisfied and just walked out. I found a way better offer at another location. Overall just don't waste your time here!
1637328693
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNazZuQi13RRAB!2m1!1s0x0:0x3506cbcb5138aaff!3m1!1s2@1:CIHM0ogKEICAgICMk6nB-wE%7CCgwItc7ejAYQwK_hiAE%7C?hl=en-US
Michael Emley
google
https://www.google.com/maps/place/?q=place_id:ChIJRVCtCer-j4AR_6o4UcvLBjU
Hi Michael, we're happy to hear you had such a positive experience with Daniel! Please let us know if there is anything else we can do for you; we are more than happy to help!
1575473644
5
#1 Service Manager Daniel Brandt thank you for going the extra to get it done ! All all my Ford products we bought from Bill Brandt Ford
1635467759
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHOXVpMTBBRRAB!2m1!1s0x0:0x3506cbcb5138aaff!3m1!1s2@1:CIHM0ogKEICAgICG9ui10AE%7CCgwI74PtiwYQ2Iqh4wI%7C?hl=en-US
Mashell Lisenbey
google
https://www.google.com/maps/place/?q=place_id:ChIJRVCtCer-j4AR_6o4UcvLBjU
Hello, thank you for your kind review; we are happy to pass along your comments to Alejandro here at Bill Brandt Ford, Inc.! At Bill Brandt Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
1635497930
5
Great place to go. They were able to get me into a car I wanted. I appreciate you guys I'm for surely telling people I know to go here. And thank you Alejandro for making this happen.
1635836483
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHOGVQUGxnRRAB!2m1!1s0x0:0x3506cbcb5138aaff!3m1!1s2@1:CIHM0ogKEICAgICG8ePPlgE%7CCgwIw8SDjAYQqJGz2wM%7C?hl=en-US
Ying Wu
google
https://www.google.com/maps/place/?q=place_id:ChIJRVCtCer-j4AR_6o4UcvLBjU
Hi Ying, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to Pete Imsand (925) 634-3551 x221 [email protected] at your earliest convenience to discuss how we can turn your experience into a positive one.
1635853114
1
DON'T GO unless you want to PAY MORE. Never want to leave negative review unless the service is extremely bad. Was told MSRP no mark up price on the phone with a sales associate and spend almost an hour to get there, then saw the price marked up $5000. Spoke to the manager and said will NOT sale a penny less than the mark up price AND with an attitude. NEVER RECOMMENDED. Ended up buying in Walnut Creek Ford, good support from the GM, no mark up but still the wait time could be better tho
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