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Newtonfordsouth
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Newtonfordsouth reviews
Information about Newtonfordsouth
4,50
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyc3FEeEFREAE!2m1!1s0x0:0xf89af87c72e92743!3m1!1s2@1:CIHM0ogKEICAgID2sqDxAQ%7CCgwIoJrrkwYQ-Lz8jgE%7C?hl=en-US
Lawrence Evert
google
https://www.google.com/maps/place/?q=place_id:ChIJCQ0rJyroY4gRQyfpcnz4mvg
Hi Lawrence, Thank you for taking the time to share your feedback with us. We are sorry that you has this negative experience with our team. Even though the market is causing new car prices to increase for everyone, this does not excuse poor communication. Our General Manager, Anthony Green, has been trying to reach you by phone and email, but haven't been able to speak with you yet. Please reach back out to him so that he can apologize and try to make this right. He can be reached at 931-488-8100. Thank you again, and we hope to hear from you soon. Sincerely, Katie R.
1652710857
1
Purchased 2 vehicles here before - looking at getting another due to previous good experience. Looking at a Bronco I was quoted 20K over sticker price - sticker is ~45K and they were charging me close to 65K. Vehicle was marked up almost 50% from sticker! This price gouging should be illegal. Stay away from Newton, and stay away from Newton's internet sales Brian H. who was rude and insulting, but perfectly fine with me paying 20K over sticker.
1654728085
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPdXBHaGV3EAE!2m1!1s0x0:0xf89af87c72e92743!3m1!1s2@1:CIHM0ogKEICAgICOupGhew%7CCgsIlcuElQYQuKy-Zg%7C?hl=en-US
Bruce
google
https://www.google.com/maps/place/?q=place_id:ChIJCQ0rJyroY4gRQyfpcnz4mvg
3
Friendly enough staff although this makes week-5 of not having my 2018 F150 due to transmission and cam phaser problems (6-weeks total, 5-weeks continuously - and counting). Ford will not commit to a timeline when a new transmission will be shipped. Replacement of a truck under warranty with an EcoSport car is not acceptable for this length of time.
1626536119
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxNTdDNzNnRRAB!2m1!1s0x0:0xf89af87c72e92743!3m1!1s2@1:CIHM0ogKEICAgIDq57C73gE%7CCgwIt_HLhwYQ4Jv9rgE%7C?hl=en-US
Perry Huff
google
https://www.google.com/maps/place/?q=place_id:ChIJCQ0rJyroY4gRQyfpcnz4mvg
Thank you for sharing your feedback, Perry! We value customer service and we're so glad to hear that your trade-in process was easy. We hope to see you again!
1627936196
5
Thank you William Chase Carter for your help with our smooth and easy transition from our 2018 F-150 to our 2018 Explorer. What a great dealership!
1652531652
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQydHNuYkJnEAE!2m1!1s0x0:0xf89af87c72e92743!3m1!1s2@1:CIHM0ogKEICAgID2tsnbBg%7CCgsIxMP-kwYQoIz7ZA%7C?hl=en-US
Shaylee Lewter
google
https://www.google.com/maps/place/?q=place_id:ChIJCQ0rJyroY4gRQyfpcnz4mvg
5
Great customer service, highly recommend
1616801242
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLNkxYR0hnEAE!2m1!1s0x0:0xf89af87c72e92743!3m1!1s2@1:CIHM0ogKEICAgICK6LXGHg%7CCgsI2tv5ggYQkMXaYA%7C?hl=en-US
Lane
google
https://www.google.com/maps/place/?q=place_id:ChIJCQ0rJyroY4gRQyfpcnz4mvg
Hi Lane, Thank you so much for sharing your feedback with us. We are so sorry to hear that you had this trouble while traveling, and that it is taking a long time for our team to get everything worked out. I understand that you spoke with our General Manager, Anthony, on Saturday as well as this morning, and were assured that you will have your truck by tomorrow at the latest. As he said to you, he is very sorry that this happened, and our lack of communication is unacceptable. We take this as a humbling, learning experience, and will be addressing these issues so that it doesn't happen again, for anyone. Thank you for letting us complete the needed work this week. We appreciate you and your feedback in giving us a chance to make this right for you. Sincerely, Katie R.
1617036797
1
If I could give this 0 stars, I would. While traveling out of state for work, my vehicle broke down. Newton Ford determined it needed a new engine. After they couldnt make the first date they gave me, they said it was because they needed to get equipment to do the job. Why would you say you can do a job when you dont have the proper equipment? Then someone forgot to order the new engine. After multiple lies and giving me the run around, they have extended the job past when they said it would be ready for a third time. I finally got frustrated with them, and they told me to have faith. This dealership is the most inefficient, and unprofessional Ford I have ever had to deal with.
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