You were told before you hired us that we require payment for setup and services up front per our terms and conditions. We agreed to waive the full down and let you pay $500 down because you promised to pay the remainder the following week. It's now three weeks later, and numerous promises to pay later; yet no payment (despite all work contracted, plus many free hours, have been completed by us; we kept our end of the deal, you broke your end of the deal over and over). Of course we're turning you over to collections. You were given numerous opportunities to make payment arrangements (of which all arrangements you did make prior, you failed to meet). Nor did you ever contact us to advise you'd be missing the payment, or needed other terms; we've always had to contact you. You were warned numerous times this was approaching a collections deadline, and consistently said you'd be paying, yet failed to do so. As for the images in your ads, we were instructed to use pictures from your website, of which you were sent the ads and approved them prior to taking the ads live; then the Monday after the weekend of taking the ads live, you emailed saying they were the wrong images (despite you already reviewing and approving) and wanted them changed; which we did immediately. As well, we went over and above for all other services you contracted us for and promised to pay: for example if you do a Google search for Authorized BERNINA Dealer, you'll see yours is the first Google My Business card that shows on Google. Your claims are libelous, purposely inaccurate, and defamatory. As we've mentioned we have all emails and documents as evidence saved and shared with our attorney. Considering we've been doing this for over 20 years, and you're the ONLY non-5-star review we've ever received says a lot about you.
1569427689
1
VERY AGGRESSIVE billing. Put the wrong pictures on the first advertisement they did for us on Facebook and cost us quite a bit in ad fees before they could fix it. Turned us over to collections before we had even been working with them for a month! Be careful!!
Thank you! We definitely strive to help make web and advertising services understandable for our clients whether they're new to the industry, or seasoned and experienced.
1571843509
5
The team at Advertising Solutions is so knowledgeable and always eager to help... And they're really great at explaining complicated website jargon in layman's terms!! Great company to work with... I highly recommend their services! :-)
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