Had a couple problems,but when it was brought to the attention of Anthony he was able to explain the reasons. He was amazing. He has the knowledge and personality that makes doing business with this title agency a good experience.
Hi Ron, It is our objective to provide excellent customer service and we take an active approach to make sure our customers experiences goes as smoothly as possible. Unfortunately, the process may have bumps in the road, which we strive to navigate as best as possible given the various circumstances. We will reach out to you directly to discuss your transaction. If you have any other questions or concerns after our call, please reach out to [email protected] and we will address any further matters you wish to discuss. Respectfully, Yavapai Title Agency Customer Support
1571860939
5
Update: YTA management called and sufficiently addressed my concerns. I would do business with them in the future based on how they resolved the situation and acknowledged their shortcomings. My original review on 10/23/19: Terrible company - the number of times I had to follow up with them for status updates was unbelievable. I have no idea what my money paid for other than have someone take my wires. I hate title companies in general but this YTA was the worst one of dealt with by far.
Hi Mickie! Thank you for taking the time to make sure your review got to the right place. Sorry you didn't get what you ordered elsewhere. If you ever are in need of title and escrow services, please come see us and we'll make sure you receive excellent service! Respectfully, Yavapai Title Agency Customer Support
Hi Patrick, We are so pleased that you were happy with our quick and helpful service. We appreciate the 5-star review! Respectfully, Yavapai Title Customer Support
1580833851
5
Quick service that included explanation in terms a homeowner could understand.
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