Dear niks 99, Thank you for visiting our Pearlridge store. We are glad to hear that you were pleased with the service received at the sticker counter. We are also sadly disappointed that the service received at our main counter was not the same. Your experience has proven that there are inconsistencies with our customer service. Please accept our sincerest apologies regarding your experience at our Pearlridge store. We take these things seriously and look at them as opportunities for improvement. T&C Surf values all of our customers and holds a high standard when servicing them. We will retrain our employees in customer service to help ensure that the service provided remains at a high level on a consistent basis. Thank you for taking them time to rate your experience. We are confident your next visit will be a more positive one. Can you add: Sincerely, Charlene Calistro, Operations Manager, T&C Surf
1622089728
3
I had great help from the shirt/sticker counter person. Not so well when I made purchase at main counter.
Aloha Alex, Thank you for your e-mail. I understand your frustration. Our online e-commerce will be coming soon for apparel and accessories. We appreciate your patience. Regards, T&C Surf
1498867684
1
Why cant you order clothing online here. Frustrated with the online store. The only thing they let you review are the boards... They need to expand their online store. Some of us no longer live there but want to maintain our style, not just boards.
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