I always loved this store & knowledgeable staff. That all changed Sunday when I brought a palm sander in & was buying sandpaper for it. I asked for help to see how to put paper in. A rather large man with a ve mustache came up, took it out of my hands & started to pull sanding pad off even though I told him that it didnt come off. He ripped it off then told another clerk who has been at this store for years to help. Damage was already done. I asked clerk #2 if it could fix it since #1 broke it. He said NO just go home & glue it & let it dry for 24 hours! Clerk 1 heard me complaining & came up and in a sarcastic tone said SORRY. When I told #2 that that wasnt necessary his reply was; Men dont like to be proven wrong. I replied if he had listened in first place we would not be in this situation! Just because Im a ELDERLY WOMAN doesnt mean I dont know what Im talking about! Felt very disrespected . Women know as much as men and in this case even more. Shame on them.
I enjoy Modesto True Value. It is not the biggest in town, but I don't feel crowded there either. They have a 'Single Buy' selection on fasteners that is well stocked. Staff is friendly and helpful.
I liked this store specially because I was able to find a ton of bolts for my honda. The only reason I said liked. Was due to one of their worker seem like he was trying to get me out the store by telling me to go to a store in downtown where the owner told me that one that recommends his store know they don't sell Japanese metric bolts. I really like true value but I don't need any problems with that employee. So any time I'm asked about bolts or tools I will recommend a different place or online resources. No needs that type of help.
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