Our records show that your order was placed on Saturday 1/20/2018. On Monday 1/22, we notified you that the item was on back-order, and on Tuesday 1/23 we received your email cancelling the order. At 4:30 PM CST on 1/23 we issued a full refund. If our records differ from your own, please contact our customer support at 320-685-7100.
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I ordered a wig from this company. They took my money, then a week later told me it was not in stock. A week after that I am still calling and trying to get my money back. When I call to talk to them they insist on explaining the whole story over again...over and over again. They wont stop talking when I tell them they dont need to explain it again. I will NEVER buy from this company again! Update - it's been more than 3 weeks and the money is still not returned.
I love this online company, they have just the best team all round! If you want to be part of a wig family, this is the place you want to be a part of! They will be the best girl friends that know what is best for your hair!
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