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Greenhorizon
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Greenhorizon reviews
Information about Greenhorizon
4,85
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpdnFXam5RRRAB!2m1!1s0x0:0x83d1f18e57b87c36!3m1!1s2@1:CIHM0ogKEICAgIDivqWjnQE%7CCgwI17P5lwYQsIzJpwE%7C?hl=en-US
Robert Lenfestey
google
https://www.google.com/maps/place/?q=place_id:ChIJOz3OsZXlrIkRNny4V47x0YM
Hey Robert, I'm sorry about the warranty on the coil, but we don't have anything to do with the manufacturers warranty terms. We do offer a 2-year labor warranty for all of our repairs, which is longer than most of our competitors. We did offer you a deeply discounted price for a new coil and I apologize if this doesn't make up for the failed coil. If you'd like to explore other options or discuss anything else, please contact me directly at 919-321-9985. Sincerely, Bobby Ferrel
1660906604
2
I had One Hour Green Horizon replace an indoor evaporator coil under warranty three years ago. They were courteous and professional and everything worked fine initially. The coil failed again just three years after replacement and is no longer under warranty. The replacement coil is $2,300. A coil should last longer than 3 years.
1651885045
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyNUthOGhBRRAB!2m1!1s0x0:0x83d1f18e57b87c36!3m1!1s2@1:CIHM0ogKEICAgID25Ka8hAE%7CCgwI9YfXkwYQuPnxhAE%7C?hl=en-US
Ro Harris
google
https://www.google.com/maps/place/?q=place_id:ChIJOz3OsZXlrIkRNny4V47x0YM
Hey Rolesha, I am very sorry about how this has gone for you and I do want to make things right. I sent you an email with a plan to take care of you. Please look it over and let me know what you think? Again, I apologize fir any mistakes weve made and we are always committed to make things right. Sincerely, Bobby Ferrel
1651923465
1
I had an Amana installed the last week of March 2022. It is now May 6, 2022, the installation still has not passed inspection. We have had technicians at our place multiple times. We have also had a gas leak had to evacuate the home because of poor installation. It very frustrating to spend thousands of dollars and to receive this kind of service. We have not been compensated in any way... not even an apology. I am also going to report this company to the Better Business Bureau.
1645476760
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4aUtLaGdRRRAB!2m1!1s0x0:0x83d1f18e57b87c36!3m1!1s2@1:CIHM0ogKEICAgIC8iKKhgQE%7CCgwImPfPkAYQoPDl9gI%7C?hl=en-US
Ryan Emelle
google
https://www.google.com/maps/place/?q=place_id:ChIJOz3OsZXlrIkRNny4V47x0YM
5
This company is top notch. Their repairmen do whatever they can to get you taken care of. Brian was outstanding today and explained everything.
1650467702
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyOXRXWWJ3EAE!2m1!1s0x0:0x83d1f18e57b87c36!3m1!1s2@1:CIHM0ogKEICAgIC29tWYbw%7CCgwI9saAkwYQiLCh7gE%7C?hl=en-US
Wyt Ratanacharoensiri
google
https://www.google.com/maps/place/?q=place_id:ChIJOz3OsZXlrIkRNny4V47x0YM
5
Had a great experience with One Hour. They were super efficient and called me and text me several times to confirm my appointment and verify all my details. The day of my service, I received a text telling me they were on the way and Moses was a super friendly agent and really honest and helpful. I was really happy with all the service and will be using them again.
1661221554
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjODhDaWJREAE!2m1!1s0x0:0x83d1f18e57b87c36!3m1!1s2@1:CIHM0ogKEICAgICc88CibQ%7CCgwIsvWQmAYQ4OC16AE%7C?hl=en-US
Mike Dellerman
google
https://www.google.com/maps/place/?q=place_id:ChIJOz3OsZXlrIkRNny4V47x0YM
1
Original review - Not the most expensive and not the least, but seems fair. Good quick service and friendly. 2+ yr. review - It's been just a little over 2 years since Green Horizon installed my HVAC system. Gotta say I am disappointed! A few months after install they failed Durham inspection three times. I have had them come out to fix things twice! The later was because the AC system was dead. Apparently, the system is designed to fail. The later problem was because the Capacitor failed! Twice I was told I should upgrade parts to the system because they are known to fail. The second gentleman on the capacitor failure call stated that he has been changing these out all summer long and they typically fail around 2 years. What??? My VERY expensive system can't even last 2 years without repair? Service rep. stated instead of paying $200 for the factory capacitor I should buy the heavy duty upgraded capacitor ($600) and it should last longer! I think I bought a lemon! My old HVAC system lasted 20+ years without as many problems! Plus this system is very loud in and out of the home! Only thing I can say still is that the service is still quick and friendly.
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