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TORRO
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TORRO reviews
Information about TORRO
4,38
37 reviews
The opinions come from external websites
Last update: 31.03.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103367828000544918703!2s0x0:0xa7441b35aa1f5ce6?hl=en-US
Mohammad Tavassoti
google
https://www.google.com/maps/place/?q=place_id:ChIJIXnhEj5ufkgR5lwfqjUbRKc
1
Awful customer service. Not helpful and stubborn.
1535462291
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s116415185360363480174!2s0x0:0xa7441b35aa1f5ce6?hl=en-US
Kevin Mallon
google
https://www.google.com/maps/place/?q=place_id:ChIJIXnhEj5ufkgR5lwfqjUbRKc
1
Poor quality product protective covering peels after fifteen month rendering prpduct useless
1591444249
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s116789528795658422564!2s0x0:0xa7441b35aa1f5ce6?hl=en-US
David Henderson
google
https://www.google.com/maps/place/?q=place_id:ChIJIXnhEj5ufkgR5lwfqjUbRKc
5
Purchased a new case for my iPad Pro a couple of months ago and whilst the leather and the case are superb, I felt that there could be a small problem with the inner shell and so emailed Customer Service. My query was treated courteously and quickly with an early reply, enclosure of a pre paid returns label and the assurance that any problem would be resolved with my case being returned within the same day as their receipt of it. I posted my item back on a Monday and, true to their word, received notification of its return the following Wednesday afternoon. All l can say is what super customer service, quite the best Ive received for many a year! Thank you David
1569887611
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s107607456367175464300!2s0x0:0xa7441b35aa1f5ce6?hl=en-US
MultiMills1 1
google
https://www.google.com/maps/place/?q=place_id:ChIJIXnhEj5ufkgR5lwfqjUbRKc
5
I bought a Torro wallet for my new I phone and its superb, very nice leather and it compliments my phone. Very pleased.
1612389374
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s106195996743546133299!2s0x0:0xa7441b35aa1f5ce6?hl=en-US
Ian Hanson QPM
google
https://www.google.com/maps/place/?q=place_id:ChIJIXnhEj5ufkgR5lwfqjUbRKc
1
Unfortunately my experience of the product was poor, in that it was out of shape, a problem that was made particularly challenging due to the new style of magnetic clasp that has to be accurately aligned to work properly. I should have returned it to Amazon, but I didnt and that was my mistake. What I did find more disappointing than the actual defective case though was the fact that after posting a genuine review of my own personal experience was that I received an indignant email from Torro Customer Services blaming Amazon and asking me to change my review, calling it harsh. At the end of the day this was my personal review of my own first time and first hand experience of their own branded (and expensive) product that I bought in good faith. Trying to influence reviewers is not good practice, and has the potential for people to lose confidence in the whole review concept.
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