Thank you for taking the time to share your feedback. At Total Access we take patient feedback seriously. If you have a moment, please reach out to Isabella, Patient Experience Coordinator, at (314)-373-5753
1645464011
2
The younger staff members are a bit unprofessional and seems like everyone has a attitude or in a hurry
Thank you for taking the time to share your feedback. At Total Access we take patient feedback seriously. If you have a moment, please reach out to Isabella, Patient Experience Coordinator, at (314)-373-5753.
1654540164
1
I have been to other Total Access Urgent Care before, but, the way I was treated after being checked in at this facility, I will not visit this Total Access Urgent Care on Page in Overland again. Even the doctor was in on the mistreatment I received.
Michael, our volumes have increased significantly during this wave of the pandemic and I hope that the team offered you the opportunity to be put on the wait list which guarantees you will be seen today. Please reach out to me at 314-422-5568 if I can be of any assistance. Vicki Platke, Sr. Director, Provider Relations
1641914716
1
Went at 8am. Immediately was told there was a line of 25 people and I would have to wait. Second time being here and the first time they said the same thing.
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