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Japanese Knife
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Japanese Knife reviews
Information about Japanese Knife
4,60
338 reviews
The opinions come from external websites
Last update: 03.04.2022
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https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s118080965730052474597!2s0x0:0xf8e471ee86a40abe?hl=en-US
Artem Iskran
google
https://www.google.com/maps/place/?q=place_id:ChIJy5xwrs0adkgRvgqkhu5x5Pg
1
Came in to collect my knifes after submitting them for repair and sharpening service. The repair was almost adequate (they didn't even out a very obvious chip) And the knifes weren't sharp at all. I realises that they are quite a bit thicker and would loose edge quickly, but that is not an excuse to not sharpen them. Also wanted to buy a new knife, but after waiting for 20 minutes the sales staff didn't decide to come up from downstairs and do their jobs. A real shame that a place with such amazing knifes has such terrible staff who clearly don't care. Possibly I came on a bad day, because previously, when I first gave my knifes in, I was made feel very welcome, but that is still not an excuse to blatantly disregard a customer in your shop especially when it's empty.
1545666010
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s101539943585348694784!2s0x0:0xb7a3d490553aea49?hl=en-US
Alp Eldem
google
https://www.google.com/maps/place/?q=place_id:ChIJo9d0O_cPdkgRSeo6VZDUo7c
I am so upset that you felt that you did not receive the level of service you have had in the past and expected this time. I talked with the member of staff you spoke with and it seems that you came in a few days before Christmas and the shop was busy with 3 other customers already waiting to be served. I am sure that if you were one of those waiting you would not be happy if someone was served before you by jumping the queue. I understand that he offered to have the knives sharpened for you for the next day but you needed them immediately. We have been incredibly busy this year and have increase our staff levels at all stores but sharpening a knife well requires long training and experience (generally a minimum of 1 year to achieve the standard we expect) so I hope that your negative experience will not reoccur should you give us the opportunity to serve you again.
1546517613
1
I have been a customer for a while for both buying and sharpening knives. I just brought two knives for sharpening today ahead of all the Christmas cooking, but the representative said that he has customers and can not sharpen my knives today. In the past it only took 10 minutes, and I was happy to wait, but he refused to serve me for some reason. I guess I will have to find an alternative knife shop until JKC teaches its employees how to serve customers.
1524829307
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s113618482346683694523!2s0x0:0xe4bd675ac2c07412?hl=en-US
Christoph Warrack
google
https://www.google.com/maps/place/?q=place_id:ChIJcQQI9v0zcEEREnTAwlpnveQ
5
The Japanese Knife Company is an example of the finest traditional retail experiences that London has to offer. It has a clear focus - excellence in knife manufacture - highly knowledgable store managers, independent ownership, an inspiring atmosphere and excellent products. Having often marvelled at its storefront on my way by, I came in for the first time recently to have around 25 knives sharpened (a service they offer, charging by blade-inch) for the church round the corner on Soho Square, which supports 40-60 homeless people each week with free food. I'd originally thought I could do this myself, as I like to repair and maintain my own tools; but I was assured by the parish priest that it was well worth the JKC's professional assistance, which the church does so in this regard every three years or so. The assistant returned three of the knives immediately, satisfied that they were already sufficiently sharp. The rest of the knives were ready the next day, and are now in service at the church, primed for several more years work. While at the store, I was given a highly informative tour, told about the tradtions and techniques of Japanese knife production - almost all the knives they sell are Japanese, with some German exceptions - and the story of one outstanding knifesmith, whose products they proudly sell. This was a window into a fine and rare area of craftsmanship, about which I was already interested - I keep a Leatherman micro (also sold here) on me by day, and also have a Spanish folding knife for whittling and country pursuits - but knew very little. I left inspired, encouraged about the vitality of independent manufacture and retail, and eager to recommend the store - which supports the many restaurants and hotels in the West End, as well as afficionadios and those who chance upon it - to any in need of a good knife for food preparation or other pursuit. My congratulations to the owners and store team for their excellent work, which I'm delighted here to commend to your attention.
1479996705
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s100983429099306274887!2s0x0:0xb7a3d490553aea49?hl=en-US
Robert Bjelland
google
https://www.google.com/maps/place/?q=place_id:ChIJo9d0O_cPdkgRSeo6VZDUo7c
Thank You Very Much!!!!
1571499894
5
Bought a petty from here great advice good price and warm customer service from a enthusiastic lady who knew her stuff
1555607245
https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s103802440217107214389!2s0x0:0xe4bd675ac2c07412?hl=en-US
Federico sepulveda
google
https://www.google.com/maps/place/?q=place_id:ChIJcQQI9v0zcEEREnTAwlpnveQ
Sorry for any inconvenience. Customer satisfaction is our top most priority. you have absolutely right to be attended. If you could give us another chance we will provide you at most attention.
1556015536
1
Bad costumer attention, I will not come back. When you are looking to spend 200 for a knife you hope a good attention
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