I used their website. Wrongly charged me and will not properly refund my money. I have been trying since end of May to get a simple $20 refund owed to me
Love this store. Been going to it for several years. Their quality of fabrics never disappoints me and they have so much to choose from! Definitely the best store in the entire Fashion District.
Hi Danielle, Thank you for reaching out to share this valuable feedback. We strive to provide our guests with exceptional customer service and we're sorry to hear that we fell short of that on your most recent visit. We'd love to learn more about your experience and work to make this right for you. If you're interested, please email us at [email protected] and we will promptly address your concerns. We hope we are honored with another opportunity to show you our best customer service.
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Very rude staff, they are always chatting amongst themselves and are extremely unhelpful. There are much better fabric stores with better customer service and fabrics.
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