We are so sorry this was your experience. Please call me on my direct line 973-461-2338 so I can resolve this issue. We list kitchen construction in detail on our product listings and want it to always be correct. We appreciate you sharing your experience and would like to know more so we can correct immediately. Lisa Feldman
1547580170
1
Buyer beware !! Will lie to you about cabinets. Told us of ones they had ,said solid wood our contractor told us press board Told us custom our contractor said cheap stock. Make sure you know your stuff before buying from them they dont practice truthfulness
Bill, as the owner of the company, I would like to resolve this with you right away. We want every customer to have a great experience shopping with us. You can reach me at my direct line any time: 973-461-2338. Lisa Feldman
1547659745
1
Awful experience with them. They sold us a defective product and then abandoned us after the sale. We wasted a lot of time resolving the matter.
Hi Will, we're sorry this was your experience with us. Did you end up finding the tub you were looking for? Love to have another crack at making you a satisfied customer if you'd let us! Thanks :)
1612890827
2
Place is weird. First of all my wife and I walked in here last month and said hello to the gentlemen behind the counter, they literally just looked at us and didn't respond. We were recommended here by a friend to check out their soaking tubs. After looking around a few minutes we only saw about five of them and three had sold tags on them. Mind you we've never been here before, so we went and asked the two guys who work there that were having a great chat with each other, if they kept more tubs elsewhere in the store. They looked bothered and the older guy turns and responds "What you see is what you get," then turns back around and continues talking. Oookaay, I don't know if it was how we "looked" ( I never like to pre judge) but to just completely blow off potential customers is always weird to me. Not to mention I know everyone has different thoughts on COVID which I have to respect I guess, but most stores you go to mid-pandemic, when you walk in if they aren't wearing masks they make some effort to throw one on out of courtesy especially if they see you wearing one, which we were. The older guy with white hair just looked at us like we were nuts with his arms folded and never put one on while the younger guy actually did put one on eventually. On a positive note I guess my wife did like one of the tubs marked sold.
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