We're sorry that your experience with is was not satisfactory and will do everything we can to learn from it. Thanks for your honest feedback because we want to learn from it.
1499107363
1
They trenched my wet backyard twice with spider lift. That's because they missed a dozen dead branches per tree the first time. That's after I made it CLEAR I didn't want a lift in my yard because it holds water. I dealt with a Steve. I call and get another Steve who calls me a, "particular customer." Most of their facebook reviews are from family members or previous employees giving them 5 stars of course. The reviews are from people with the name Yetzer and the company name is yts. Yetzer tree service. They sent out three guys with half a million dollars in equipment and there isn't a brain between them. I mean who drives a lift on a soaked yard? I could go on but I've wasted enough time dealing with these fools already. Go ahead and hire this company. Just be ready to babysit.
Thank you for the feedback and we are sorry your experience with us was not as you would have hoped. We value all our customers and their feedback.
1499107989
1
Before I write Bad things let me tell you this. The actual tree removal was done very well. Very clean, didn't ruin the lawn and the tree care crew was quite professional. So the bad part. The estimator (Steve) was a complete idiot. He didn't even listen to what I needed done. He wrote up a proposal which was not even close to what I asked for. He wasted the companies time greatly. When it was all said in done he blamed me for his incompetence. I decided not to pay the bill until it was done as we discussed and then he threatened me with a lien on my property. I thought this was quit comical. If you know anything about law in order to get a lien on a property they would have to go to district court for trial hahahaha. I digress. So over all the tree removed was fine but the amount of time I spent dealing with the estimator (Steve) was not worth the time. There are allot better companies out there with no hassle.
Thank you for your feedback. We appreciate you and your busines
1591959258
5
The YTS team was great to work with, both the sales rep and the team doing the pruning of my large maple tree. I appreciated that their team prioritized ensuring the health of the tree, while completing what I needed. They had equipment that other companies didn't to be able to access the tree by only being on my yard, reaching all parts of the tree, and not impacting the neighbors. I'd definitely recommend them and use them again in the future.
We're sorry that your experience with us was not satisfactory and will do everything we can to learn from this. Thank you.
1499108140
1
Very rude employees disrespecting my neighborhood by being very loud at 7am making a delivery to a piece of property owned by the city and not their customer! Then proceeded to try and fight me after I asked them to keep it down! Unclassy!!!!
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