Ordered a T-shirt two days ago. Went over with the gentleman that evening what I was looking for on my shirt. He informed me that he machine was broken and would be fixed by the next day. He had my phone numbers to give me a call. The next day- no call. I walked over there after work and was told the machine was still broken (after he was trying to find the T-shirt I had selected) and that my item would be done the next day. I went once again after work, not having received a call the the shirt was done, and the back of it included information I did not agree upon. The other gentleman working was unhelpful and said he could fix it within an hour. Due to another engagement I had to get to, I did not have the time to wait an hour not even a half hour. The lack of professionalism and customer service is very disappointing considering (for a T-shirt) it was $40+ tax. Not the kind of service I would expect for a T-shirt being charged that much. Needless to say, I will be going to other businesses in the mall to see (and hope) their service is better.
Thank you so much for picking us as your local printing and embroidery shop . It was a pleasure to serve you . Hope to see you again .
1622389730
5
I needed to find a quick and affordable place to get a picture on a t-shirt, they did a wonderful job i ended up get a second shirt. He was fast and very patient with me. He did like 6 different shirt at a time. He said I can do your shirt fast he was right. The customer service was great, I will be back for more.
Hi there , We are very sorry to see that you are not happy with the service you get from us . We would like to make it back . Please contact our customer service representative from '' (443) 864-4671 '' and explain what makes you upset about your visit in the mall in columbia location . Let's find a solution together . Thanks for your time .
1623869569
1
No one answers the phone ever been calling since yesterday
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