I've been waiting weeks for my artwork and can't get a refund. Be aware that if your artwork is lost you're on your own. There's better places to buy artwork online than these guys.
Buying fine art at Artsy can be quite risky, especially since the CEO has zero art experience and allows obvious second rate dealers to market counterfeit art. With a staff of over 300, unbelievably Artsy has zero protocols in place to stop counterfeits. I don't know why anyone in this day and age would risk buying art in their so called online auctions which feature material that is not vetted, not seen, and if you do have a problem, lots of luck getting someone who is knowledgable to answer you. There is no one to call. No specialist in charge. Nothing. And worse, the Artsy buyer has no protection. If you have a problem at amazon, you can get it solved. If you have a problem at Artsy, like the art doesn't ever come, you have no ability to get it solved and dealt with. Read the reviews at Trustpilot for more. Artsy is a disaster just waiting to happen and sadly the new CEO would not know good art from bad art if he saw it, and what's even worse, he has not had the foresight to employ anyone with a fine art background, NONE. It is embarrassing and probably the reason why over 700 galleries have left Artsy under the CEO's tenure. In 2016 Artsy had over4000 galleries, and now less than 3300.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.