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Crabappleacehardware reviews
Information about Crabappleacehardware
4,32
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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See example1611513379
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjd0pTLXNBRRAB!2m1!1s0x0:0x2cf02b80054587f0!3m1!1s2@1:CIHM0ogKEICAgIDcwJS-sAE%7CCgsIo_y2gAYQsPmiHQ%7C?hl=en-US
allison webb
google
https://www.google.com/maps/place/?q=place_id:ChIJ8S0Sx8Rz9YgR8IdFBYAr8Cw
All staff members and customers have been required to wear masks. Thank you for your comment.
1611344698
1
They are not asking employees to mask. Could be dangerous for contamination. Now, 8 months later, the owner responds that they are requiring it? Too little too late.
1595989545
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ4ODhYQUZBEAE!2m1!1s0x0:0x2cf02b80054587f0!3m1!1s2@1:CIHM0ogKEICAgID888XAFA%7CCgwIqbyD-QUQ6IuDvgI%7C?hl=en-US
Roma Crowninshield
google
https://www.google.com/maps/place/?q=place_id:ChIJ8S0Sx8Rz9YgR8IdFBYAr8Cw
. . .
1611344602
2
I wish I could give more stars, but even two is pushing it. The store is cluttered, disorganized, and a maze all around. On top of all this, the service was terrible. Absolutely awful. Management in this establishment is SUBPAR at most. They will eventually run this place to the ground. With the exception of two or three employees, the entire staff has shown tremendous inadequate performance. To make matters worse, I just found out that one of the good ones, the young one with the blonde hair, had been fired! Such a shame wasting all that potential. I love ace hardware, I do, but I can no longer support a store that shows such a lack of judgement. I will be taking my business to Home Depot from now on.
1618307314
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLeVl6TUtREAE!2m1!1s0x0:0x2cf02b80054587f0!3m1!1s2@1:CIHM0ogKEICAgICKyYzMKQ%7CCgsI8tHVgwYQ4NKEbw%7C?hl=en-US
Stan Gorka (Stan G.)
google
https://www.google.com/maps/place/?q=place_id:ChIJ8S0Sx8Rz9YgR8IdFBYAr8Cw
Thank you for the positive feedback! We highly appreciate it. We had 2 Joes as a part of our team - one is now in college and one is now serving our country in the Army. Very proud of both! We will continue to do our best!
1619193734
5
Doug, Patrick and Tonia do outstanding service for the owners, missed seeing Joe
1631840100
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2djVMaXdBRRAB!2m1!1s0x0:0x2cf02b80054587f0!3m1!1s2@1:CIHM0ogKEICAgIC6v5LiwAE%7CCgsI5M6PigYQ-MXlaw%7C?hl=en-US
Jim Van Namen
google
https://www.google.com/maps/place/?q=place_id:ChIJ8S0Sx8Rz9YgR8IdFBYAr8Cw
Hey Jim, Thanks for choosing us and leaving such a great review! We're thrilled that we were able to quickly help you find what you needed and that it left such a great impression! We look forward to providing you with more great experiences in the near future. See you next time! Herb
1631982058
4
Helpful employees. Showed gentlemen what I was looking for walked me to aisle and showed exact spot where items were.
1600175828
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDNUp5ZzlnRRAB!2m1!1s0x0:0x2cf02b80054587f0!3m1!1s2@1:CIHM0ogKEICAgIDC5Jyg9gE%7CCgwI1P2C-wUQoLPAnQE%7C?hl=en-US
Ron Goldfarb
google
https://www.google.com/maps/place/?q=place_id:ChIJ8S0Sx8Rz9YgR8IdFBYAr8Cw
It is our policy to wear masks properly and deliver great service. I will address these issues with our staff to get back to providing helpful service.
1600184328
1
Two issues with this establishment, one very serious, one less serious - just a case of poor customer service. Significant issue first. The store management and employees do not take appear to take the importance of wearing face covering (masks) seriously. A manager with his mask down on his chin, many other employees with noses protruding above their masks?? I felt safer sky diving for the first time than I feel walking into this store right now. I do not know if this is a political statement or simply ignorance of the potential consequences. I DO know that I'm never going back into that establishment to find out. The less significant issue...I bought a number of LED light bulbs a few weeks ago, one of them failed (burned out?) after being in use for just one month. The package promises a life of 17 years - I would settle for 15 years, even 12 years but one month??? I spoke with Howard, a manager, about a replacement bulb. Howard committed the classic customer service error, he blamed the customer for the problem. "Oh, your fixture must have a short", "the fixture must not be wired correctly", etc. Really? The somewhat high-end fixture has been in use for ten years and has never ruined a light bulb before. I left him with the bad bulb as I left the store.
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