I order a pair of very expensive shoes on Jan. 10th and they showed shipped out from USPS on Jan 11th, but package being held . Grivets showed a tracking number they email to me . When I call the USPS listed for that location I received that it is a cell phone . I also called the USPS number and they show nothing . I called Grivet 2 times and sent 2 emails. They ( Grivet ) wanted me to wait until January 24th . which is 12 days from time shipped. These shoes weren't cheap on their website . They are $169.00. I ask them for a refund . I don't feel they are doing a good job at being honest on my purchase.. I don't feel I will ever get my shoes or refund . BEWARE
Hi Sean! Glad to hear how much you love midtown- we do too! Sorry to hear Olive Branch disappointed you. Please reach out to our retail director at [email protected] if there is anything specific we could have done better or anything we can do for you now.
1618689374
3
I was not as impressed as I am with the midtown location.
Lauren, the manager, is extremely helpful and kind. Loved the store and the selection. They have two locations that communicate effectively for customers. Will definitely be coming back for all my outdoor purchases.
Hi Branden! Oh no! Im sorry to hear this. It looks like you ordered your product on the Amazon platform. Can you email us your order number at [email protected] so we can look into this and get you the right product?
1616863041
1
Ordered shoes from the store and was sent the wrong shoe asked for a replacement and was sent the exact same pair (which was still the wrong shoe) a second time.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.