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Muller Honda of Gurnee
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Muller Honda of Gurnee reviews
Information about Muller Honda of Gurnee
4,66
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHOXIzeU9nEAE!2m1!1s0x0:0xa5d3fb1001f74816!3m1!1s2@1:CIHM0ogKEICAgICG9r3yOg%7CCgsIx-fUkAYQiLH-RA%7C?hl=en-US
Ciara Storts
google
https://www.google.com/maps/place/?q=place_id:ChIJrUjhm82PD4gRFkj3ARD706U
Ciara, Please know that we take your review very seriously and would appreciate the chance to further discuss your recent sales experience and the final cost of the vehicle in question. When you have a moment, you can reach out to me directly. I look forward to connecting with you again. Best, Robert Logan General Manager Office 847-623-7673
1645920182
1
Honestly this dealership isnt ethical nor a place you should buy a car. They only want to sell you a car if youre willing to purchase the all weather package totaling 800$. I received an invoice email which is attached stating that the car was pre sold and I have to purchase the after sale items the person before me ordered. Also on the phone they stated when I asked to pre buy that they dont do that incase there is damages to the vehicle when it arrives but another person pre bought accessories for the car it definitely does not make sense to me. But I received a call from the most rudest sales manager stating he really wants to sell me the car but the 800$ worth of accessories were already attached so in order to be sold the car I would need to fork up that additional money very terrible experience. So glad I bought my Honda hatchback sport at brilliance Honda instead. This place doesnt deserve the Buisness. Management is terrible. Also got the all season weather mats for a better pricing at brilliance (199$) doesnt make sense where they are pulling 800$ From. Dont go here!!!!!!!!
1644784627
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMzZ6dWpBRRAB!2m1!1s0x0:0xa5d3fb1001f74816!3m1!1s2@1:CIHM0ogKEICAgIDm36zujAE%7CCgwI89elkAYQ6OSnswM%7C?hl=en-US
Adam's Aquatics (Tyrant46290)
google
https://www.google.com/maps/place/?q=place_id:ChIJrUjhm82PD4gRFkj3ARD706U
Hello, We have received your review and a member of our team will be following up. Tom Green Service Manager Office 847-623-7673 ext #224
1644956453
1
They will straight up lie to you. If the vehicle is leaking fluids, they will super clean it and say it's fine. They will also sneak tons of hidden fees in, say some are included and then charge you. I'd highly recommend going somewhere else. My instance is probably going to turn into an auto fraud lawsuit.
1642485050
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMk82ZmZBEAE!2m1!1s0x0:0xa5d3fb1001f74816!3m1!1s2@1:CIHM0ogKEICAgIDm2O6ffA%7CCgwIuqqZjwYQ-PuNrAE%7C?hl=en-US
Sgt Perez
google
https://www.google.com/maps/place/?q=place_id:ChIJrUjhm82PD4gRFkj3ARD706U
Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great Honda Pilot and was able to make your overall experience at our dealership smooth and easy. If you ever need help with your new Honda Pilot, feel free to give us a call at Muller Honda of Gurnee.
1642510941
5
Today went to Muller Honda went to get the Honda Pilot. Dave greeted us as we came inside even though he wasnt my official salesperson I thought our experience started off real good. The paperwork was smooth a different experience than your other dealership. Full explanation regarding details of the vehicle and features. Finally, the final part was with Finance and real smooth and easy. It was quick easy to the point and I really appreciate it. Great Experience. Thanks Dave. Will recommend more people here.
1644161979
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvbzltOUZBEAE!2m1!1s0x0:0xa5d3fb1001f74816!3m1!1s2@1:CIHM0ogKEICAgICoo9m9FA%7CCgwIu9f_jwYQuILn2gE%7C?hl=en-US
Angelo Warnock
google
https://www.google.com/maps/place/?q=place_id:ChIJrUjhm82PD4gRFkj3ARD706U
Thank you for the great 5-star review, Angelo. We are pleased to know our team ensured you had a good experience during your visit here at Muller Honda of Gurnee. We look forward to seeing you again.
1644191634
5
Great experience! Best team around.
1648688652
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXOWNpMGZREAE!2m1!1s0x0:0xa5d3fb1001f74816!3m1!1s2@1:CIHM0ogKEICAgIDW9ci0fQ%7CCgwIjPyTkgYQ6IilsAM%7C?hl=en-US
Mark Sinclair
google
https://www.google.com/maps/place/?q=place_id:ChIJrUjhm82PD4gRFkj3ARD706U
Hi Mark, Thank you for bringing this to my attention and sharing this feedback about your recent sales experience in regards to pricing. Muller Honda of Gurnee always wants to provide excellent customer care and I would like to address this with you. Could you please contact me with the information below? Best, Robert Logan General Manager Office 847-623-7673
1648948810
1
Avoid this dealer, tried saying the MSRP was $2,000 over what it actually was and added on a bunch of useless accessories that added an extra $1600 to the overall price. They wouldnt budge on the accessories stating that have already been ordered and already come with the vehicle. One package was a all season package that the dealer marked up $300 what it actually was. The other was a useless $800 paint protection package that isnt from Honda, its from the dealership (also the package did not cover paint chips). After we said no to this they sent a manager over to guilt trip us into purchasing the car that at this point was $6,000 over MSRP. Overall they were nice but I will not be coming back because they use their kind tone to scam you.
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