Horrible customer service. After the shirts were delayed due to machine issues I got the shirts last minute after 5pm on Friday. They double printed one set of shirts and forgot one kids name all together. After I realized there was an issue they were closed. Unfortunately we were playing in a tournament and needed a full set with numbers to wear on the field. They will not give me a partial refund and all they want to do it reprint some of the shirts. The tournament is over so we don't need the shirts now. I really can't believe they did not check the shirts before putting them in the box. One issue after another. We will not be using them again.
Terrible customer service and got my embroidery crooked on my shirt. Never offered to make it right just sent me home with a crooked shirt. Will not come here again.
Awesome customer service with Luke and Chey-anne! They are able to work with different size orders (i needed a smaller order) and had a good turn around time since i was so last minute. Will use them in the future!
I needed 3 shirts printed and it was a last minute thing... Calling around I found that House of Apparel said they could have the 3 shirts printed in 3 days and be ready to be picked up "not a problem" is what I was told because they had the shirts in stock. after 9 Days they finally became ready to be picked up. Then when I picked them up the print quality was very poor and the shirts were not even folded in the bag. The colors were faded as well. They blamed the print quality on the online jpeg submission... I have worked with printers before using jpegs at high DPI and have not had any issue. My first experience with them should have told me not to use them anyway because I had physically went in to inquire about prices and see examples of what they can do about a month or so ago, and I was pretty much ignored. When approached I was just directed to their website for any questions or examples. I DO NOT recommend them for anything.
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