I purchased some Korkers Ice Cleats. They lasted only a few days before a few of the spikes completely fell out. I reached out to Korkers and they said they would replace them as they were aware of a defect in the product. Almost 30 days later and I have still not received the replacement cleats nor have they even shipped them. I am told that they are overwhelmed with orders/returns etc etc... Stay away from Korkers products. They make subpar products that will not last and are not worth the money.
Bought two pairs from them because I like torture I guessed first pair lasted 3 months. Second pair lasted 2 weeks. Contacted customer service without a receipt. Received a bunch of correspondence about 2nd pair which was being discontinued for defective designs. Offered a pair of boots that were cheaper. I wanted a refund. Wouldnt give it to me. I asked if I went and got a reprint of the receipt, if I could have a refund. Also asked about first pair. Was told they received incomplete warranty info for that. Was told to take my negative rant somewhere else. I spent $440 for boots that lasted 3 months and 2 weeks. Full story on their Facebook page. I saved all of the emails. Buy at your own risk! Bi mart boots last way longer and cost 1/4 of the price. This was theft, pure and simple.
Absolutely love the boots. I already had a fishing partner buy a set and he loves his too. My wife will be getting a set soon also. I did have little size mix up with the carbide studded soles I ordered. Accidents happen so I emailed them. I sent 2 pictures of the soles in an email, they responded in less than 24 hours, and the correct set with a return shipping label was on the way that day. THAT is customer service!!!
Ordered a replacement ratchet lace for my Korkers. They were delivered promptly. The quality of the material was excellent. The directions were very easy to follow. Very satisfied.
Outstanding customer service. Best product on the market!
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