First, my sincere apologies for your experience at our cafe and retail space. It certainly does not meet our expectations and I'm truly sorry that we missed the mark on providing you with an exceptional experience. Our goal is to make sure that every guest, new or regular, has an amazing experience every time they visit, and I'll be following up with our team regarding your visit so that we can grow from your feedback and strive to ensure that this doesn't happen again. I do hope that you'll give us another opportunity to provide you with a great experience at the cafe, and I'd love to invite you back for a beverage on us. Please let me know a day and time that you will be able to stop in again and I'll take it from there. Thank you for taking the time to write a thoughtful review. We'll use your thoughts as an opportunity to grow and improve and we hope that you will give us another chance at making it right. - Jodet, GM Dandelion Chocolate 16th Street
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2
Didnt really enjoy our visit here. The cashier had quite an attitude and I could barely hear them talk. They didnt seem like they were happy to be there. In a shop that there is nothing to see but the people you order from, this was a big disappointment.
Wonderfully done! We enjoyed chocolate and smiles as we were educated in the process of chocolate! Highly recommend for the dark chocolate lovers out there!
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