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Picturesplus
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Picturesplus reviews
Information about Picturesplus
4,49
51 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4ellHTDRRRRAB!2m1!1s0x0:0x767c6e28beeed786!3m1!1s2@1:CIHM0ogKEICAgID8zYGL4QE%7CCgwIpqPu-AUQwIW7wwE%7C?hl=en-US
FACTS Tester7
google
https://www.google.com/maps/place/?q=place_id:ChIJ8Yr5S_1tAHwRhtfuvihufHY
Aloha - thank you for the feedback. We understand your frustration and we agree that the store should be open for the hours stated, and any exceptions should be clearly communicated to customers. We apologize for the inconvenience! We will review with the staff to make sure it doesn't happen again.
1595880462
1
Came to the store on a Friday afternoon at 3:40 pm. Door locked, someone sitting at the counter, pretending I'm not there, no one answering the phone. I understand only opening 3 days during a pandemic, but if you're going to say you're open till 4 pm then open till 4pm.
1650243897
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNnRpUHZBRRAB!2m1!1s0x0:0x767c6e28beeed786!3m1!1s2@1:CIHM0ogKEICAgIC26tiPvAE%7CCgwIufLykgYQ4PLi1wE%7C?hl=en-US
Jenna Brice
google
https://www.google.com/maps/place/?q=place_id:ChIJ8Yr5S_1tAHwRhtfuvihufHY
Aloha Jenna! We appreciate your feedback and are truly sorry to hear that the frame has chipped again. We would love to make this right by you and apologize for the inconvenience. Can you please bring this back to us and we will ensure that it is done right by any means necessary. Warm Regards, Pictures Plus team 808-594-7077
1650311501
2
First let me say this place has awesome customer service. Went here with my husband to get our family photo framed. Staff assisted us with selecting a beautiful frame and we decided to get the photo redone as well. Took a week to get it all back, so the turn around was pretty quick but once we got the frame home we discovered there was huge chip in the corner. So we return the entire frame and the store apologized and had it all redone. Got the new photo and frame back in another week and brought it home. Only to discover more chips on both the right and left corner. Also the glass which we purchased to not have reflective light and glare issues does. No matter if the light is on or not the glare is horrible. I'm very disappointed because we spent over $500 for the photo and frame. If we return it this will be a second return and at this point I believe the quality of the frame is the issue and no matter how many times we return this frame will always have issues with chipping. I'm sorry to say this store does not have good quality frames. I will have to keep this for now and have it reframed once I return to the mainland.
1577774416
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNM29qd3B3RRAB!2m1!1s0x0:0x767c6e28beeed786!3m1!1s2@1:CIHM0ogKEICAgIDM3ojwpwE%7CCgsI0Nqr8AUQiPGMVQ%7C?hl=en-US
Eri Mauro
google
https://www.google.com/maps/place/?q=place_id:ChIJ8Yr5S_1tAHwRhtfuvihufHY
Aloha Eri - thank you for reviewing our business!
1578096643
5
Employees were so nice!
1648592379
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcGZUbGx3RRAB!2m1!1s0x0:0x767c6e28beeed786!3m1!1s2@1:CIHM0ogKEICAgIDWpfTllwE%7CCgwI-4uOkgYQ4NPqvAE%7C?hl=en-US
Ellen Fuata
google
https://www.google.com/maps/place/?q=place_id:ChIJ8Yr5S_1tAHwRhtfuvihufHY
Aloha Ellen - mahalo for reviewing our local business! We're so happy to hear that you experienced Kalani's wonderful aloha spirit firsthand, and we look forward to presenting you with the finished product soon!
1648600699
5
3/29/22 @11:20am Employee who helped me & treated me like family - Kalani. Excellent service. Providing various options. I'm so appreciative & can't wait to pick up the portrait of my mo'opunas! I know it will be beautiful! Thank you, Pictures Plus.
1491029826
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbmFLSE5REAE!2m1!1s0x0:0x767c6e28beeed786!3m1!1s2@1:CIHM0ogKEICAgICQnaKHNQ%7CCgsIwp79xgUQwLvHPA%7C?hl=en-US
Tim Moffatt
google
https://www.google.com/maps/place/?q=place_id:ChIJ8Yr5S_1tAHwRhtfuvihufHY
Aloha Tim - Thank you for reviewing our business. We're sorry to hear you had a negative experience with a staff member. We hope to be able to serve your art and framing needs again in the future and provide the great customer service that we always strive for.
1491077518
3
Good variety of art and frames. One rude male staff member
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