Hondabronx reviews

1434407707

Danilo Santos

google

1

Don't Go to Bronx Honda if you want pro service. I went in with a deal i got from a Lease Broker Mike from VIP Leasing for a Mini Van they said they could beat it and when i went in they offered a couple things but none beat the deal I got from Mike i'm not sure how but i fell for the crap and changed my mind a couple day later called Bronx Honda to cancel the deal Carlos the sales man tells me he's gonna beat the deal which he couldn't do but he did match it so now i wait to hear back from him to see if they found it in white when i didn't receive a call from him that day i decided to call the next day to find out he went on Vacation and didn't let me know who to deal with so now I speak with dean a manager that tells me he is going handle it the day after the next because it's his day off now to semi end this complaint I called to find out what's going on to get in contact Now with Stephanie who tells me she's going to find out what's going which she never does I called to cancel everything again and she tells me she was waiting for me to call to give me a refund which I am still waiting for till this day 6/15/15 I really don't like when people say that they go other places like Jersey to get a car or go to BJ's etc.... but I have to agree with those people now because all these places suck in the Bronx. Home Depot, Applebees all of them, BJ's, Olive Garden, Macy's

1525360998

Wilmer Almonte

google

1

Worst place to go buy a car, I dont recommend it to no one to go there. I went to buy a certified pre-owned car and we I bought it everything looked fine with the car a few months later I started to notice that the coolant fluid was coming put of the radiator and when I took it to the Honda service/repair shop they tell me that the war was involved in an accident which I have proof to show that I had no accident with the car, and when i start asking they tell me that the sales person who took care of me when I bought the car, he had the tendency to scam people and that there might be a chance that he sold me a car that was already messed up. So please if you can go somewhere else to get your car dont go to this place.

1468871534

KF King

google

5

Go see PETER CARS @ Bronx Honda!!!! Thanx again PETER!!!

1510699395

charles m Anderson

google

5

Peter Cars...GREAT sales person for Honda

1597598077

Isaiah Fraticelli

google

Isaiah, we have tried to explain this many times since May, but to be clear, our finance manager was only interested in submitting accurate paperwork for the bank's purposes and for the billing clerk's purposes, he was not involved in any larger plan or purpose you may have had at the time. In my very first communication with you in May, I apologized, and I promised to investigate. Over the course of the next 52 emails we exchanged, I have apologized and tried to address your concerns, some of which, admittedly, did not make sense to me. We managed to expedite your grandmother's title at the end of a statewide shutdown, giving her the full ability to refinance or conduct other transactions since June. When we serviced your car, we simply honored the warranty that came with the car - that is why you were not charged anything, there were no "legal" issues. You told me you were treated very well by our staff during that visit. In July, our service director emailed you when you told me you wanted an earlier date for a follow-up, but you did not respond to him. I personally made you an appointment, which you thanked me for and then failed to show up. You then threatened me last week when you had trouble transferring your grandmothers title (as I pointed out, you need to re-register in Florida, purchase Florida insurance, and go to a Florida tag agency, they will handle everything). I wish you and your grandmother well. --Marcie

1592057606

1

Very horrible experience at this dealership. All they care about is money to be honest. Make sure the inspection on the cars being sold here are up to date because I financed a car that had no oil change, warped brakes, and a broken axel. The salesman Peter Cars let me leave with this car, and I found out a couple days later once I started driving on the highway. Best believe I did not pay for a thing to get fixed because these all could have caused deadly accidents. Aside from that, finance manager Mario Michel convinced me to finance my car under my grandmothers name and get NY tags to get a low payment and stated that when I receive the title I can transfer the title and registration into my name (knowing that I have FL license and tags) and come to find out, I cannot transfer a title from one name to another if there is still a lease on it. How are you a finance manager and not know this? I was given a bunch of false information and taken advantaged of after letting them know that this was my first time purchasing a car. Please go into this shop with knowledge of what youre doing. Bring a mechanic. Bring your lawyer while youre at it! And the owner Marcie doesnt help at all. All she does is email back and forth with you. I cant even get a courtesy call to explain my situation with her after spending $17,000 at her shop. Like I said, once they get their money you mean nothing to them unless it has to do with some legal action like fixing the broken car they sold to me. Horrible experience! Update: You definitely are confused because I actually spoke to the service director multiple times, and never failed to show up to any appointment that was made. You just proved my point that you arent paying attention. I never stated that I had a problem with the service department. My problem is with your employee Mario Michel giving me false information multiple times and making it hard for me to reregister my car. He stated that my title would come in two weeks, well it took over a month. He then stated that I could transfer the title into my name from my grandmothers, and I cannot because there is a lien on it. I wanted to put the car in my name from the start and just register it in FL at the dealership, but instead he gave me all of the false information that I wasnt aware of at the time and convinced me to just put it in my grandmothers name and get NY tags. Now I am still having problems with the documentation. Me reaching out has never been about anything else rather than what Mario Michel stated when working with him. Everything else I mentioned was just literally my experience. PS I never threatened you Marcie, I just told you that because no one is willing to fix the problem they caused that I will write my experience on every platform to get my experience out there and let the people know.