We're very sorry to hear that you are not happy with your order. If you're still willing to work with us, we'd like to help and see what we can do to fix the issue within reason. Please give us a call at your nearest convenience (215) 357-0892
1570101858
1
The decals are the same size whether you order a youth size or an XXL. The decal covers the entire youth shirt and looks ridiculous. Item does not match item look on my receipt!
Thank you for the review, Keli! Glad we were able to assist you.
1570186715
5
I accidentally had an order shipped to my home, which was $10, instead of having it shipped to my sons school for free. I emailed them an asked if they could help. They got back to me within 5 minutes and refunded my money.
The sweatshirt I received in my 9 year old's usual Under Armour size (youth medium) was way too small. I drove an hour to the store to show them the size difference and was told it was because it was a different "style." My daughter wears UA sweatshirts almost daily and this is the first one ever to be this tiny. I was also told by the manager that they have never had any sizing issues reported. That was a lie, simply scroll down to see similar sizing complaints. Even when I resigned myself to buying my daughter a new sweatshirt in a bigger size from this company, they were unwilling to have it shipped to me at no cost - couldn't even offer that measly $10 to appease me. As a business owner myself, this is the worst customer service I have ever experienced.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.