Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
cinch
Profile not verified
cinch reviews
Information about cinch
3,07
100 reviews
The opinions come from external websites
Last update: 11.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1647935455
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXLXVXTUh3EAE!2m1!1s0x0:0x53ce86df1a957094!3m1!1s2@1:CIHM0ogKEICAgIDW-uWMHw%7CCgwI3__lkQYQiIvolQE%7C?hl=en-US
Anthony Horsnell
google
https://www.google.com/maps/place/?q=place_id:ChIJd5KT6Z0tdEgRlHCVGt-GzlM
Hi Anthony, Thank you for taking the time to leave us a review, we are so sorry to hear about the issues that you are experiencing. We can see that a member of our team has sent you emails in regards to finding a suitable time to be in touch to discuss any issues outstanding and so we can support further. We will arrange for a member of our team to call you again today. Kind regards, cinch - Customer Experience Team
1647938175
1
Got the car on 27th November.(Late) The first break down occurred on the 28th January. RAC were needed to restart the vehicle & a diagnostic report was given. The vehicle is still within the 90 day warranty & I'm also paying 35 a month for so called CINCH CARE? Contacted Cinch to inform them the car needed looking at. Other issues included stop/start not working & more worryingly now the car chooses to accelerate on its own? They basically told me to get the vehicle booked into the local dealership myself find out what the problems are then they would decide if they wanted to pay or not? So I booked the car in on the 24th February (busy garage long wait) The first problem was caused by a faulty battery not regaining charge (clearly a problem before the car was delivered to me) The second was no engine management updates being done before the car was delivered? UNSURPRISINGLY Cinch decided nothing is there problem & refuse to pay for any of the work needed including the two diagnostic tests needed to detect the problems (These problems still persist the car regularly breaks down & is now basically unusable for long journeys)All in all I will probably end up a few grand out of pocket, not to mention my completely wasted 35 month Cinch care. I also gave a one star review on Trustpilot, which received the usual reply of promises to contact me & help resolve the problem THIS DID NOT HAPPEN! Hassle free driving??? CINCH IT? No Thank You...
1651397210
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyajVPN1VREAE!2m1!1s0x0:0x53ce86df1a957094!3m1!1s2@1:CIHM0ogKEICAgIC2j5O7UQ%7CCgwI2qS5kwYQwPjn6gI%7C?hl=en-US
Nigel Norton
google
https://www.google.com/maps/place/?q=place_id:ChIJd5KT6Z0tdEgRlHCVGt-GzlM
Hi Nigel, Thank you so much for taking the time to leave us a review, We are sorry to hear about the issues you are having with your V5, we can see that you are currently in contact with a member of our team who is looking into this for you and trying to find an ideal resolution. We will arrange for further contact to be made to you today in regards to this. Kind regards, cinch - Customer Experience Team.
1651399965
1
All fine at first and the delivery driver was excellent (ex Police). Then:- The car was 3 months out of date on servicing (service book not stamped), I therefore had to waste half a day in getting this done to maintain the warranty. The car need 2 software updated one relating to the BMS which I think was critical as Hyundai Kona EV have had a battery fire issue on earlier models. Our part exchanged car had a personnel registration on it and we had not received the V5 the day before delivery (3 days after taking the private plate off through the DVLA online service) as Cinch would not complete the deal without this, of cause it arrived on the cancelled delivery date. When the car was delivered we where not given the V5 new keeper slip although the DVLA state this should happen. 3 week later ( never known the DVLA to take more than 5 days to return online application, I deal with them a lot). I asked Cinch for the email confirmation of the ownership online application for which they said no, and if I had not received the V5 in 5 week contact the DVLA which currently take hours by phone and months by post. I have know requested the V5 hew keepers see what excuses they come up with in not sending that to me. My Cinch order number is Order No: CI-67E3EV-7VLQ9X The car and my Hyundai dealer are great (Tates Portslade) best car and dealer service I've had to date
1653747214
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyejdTdXVnRRAB!2m1!1s0x0:0x53ce86df1a957094!3m1!1s2@1:CIHM0ogKEICAgID2z7SuugE%7CCgwIjtzIlAYQ2N6ZhgM%7C?hl=en-US
Norrie Spalding
google
https://www.google.com/maps/place/?q=place_id:ChIJd5KT6Z0tdEgRlHCVGt-GzlM
Hi Norrie, Thank you so much for taking the time to leave us such a lovely review, we really appreciate it. We're so happy to hear that youve had such a positive experience. Take care and enjoy your car. cinch - Customer Experience Team
1653811250
5
Thanks Cinch customer service you can only dream of these days So Glad I chose Cinch for my New car.
1644268143
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtbzczY0xBEAE!2m1!1s0x0:0x53ce86df1a957094!3m1!1s2@1:CIHM0ogKEICAgIDmo73cLA%7CCgwI75SGkAYQgIH5lAM%7C?hl=en-US
Becky Louise
google
https://www.google.com/maps/place/?q=place_id:ChIJd5KT6Z0tdEgRlHCVGt-GzlM
Hi Becky, Thanks so much for taking the time to leave us a great review, it's incredibly valuable to us and we're really happy to hear that you have been impressed with our service. Thank you for recommending us - Take care and enjoy your car. cinch - Customer Experience Team
1644270469
5
I Had my car delivered today and Im really happy with it its everything I wished for! the staff where amazing and went out of their way to make sure everything was ok . I would definitely recommend cinch .
1651397280
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyajlPaXl3RRAB!2m1!1s0x0:0x53ce86df1a957094!3m1!1s2@1:CIHM0ogKEICAgIC2j9OiywE%7CCgsIoKW5kwYQoIKLRQ%7C?hl=en-US
Nigel Norton
google
https://www.google.com/maps/place/?q=place_id:ChIJd5KT6Z0tdEgRlHCVGt-GzlM
Hi Nigel, Thank you so much for taking the time to leave us a review, We are sorry to hear about the issues you are having with your V5, we can see that you are currently in contact with a member of our team who is looking into this for you and trying to find an ideal resolution. We will arrange for further contact to be made to you today in regards to this. Kind regards, cinch - Customer Experience Team.
1651399967
1
ll fine at first and the delivery driver was excellent (ex Police). Then:- The car was 3 months out of date on servicing (service book not stamped), I therefore had to waste half a day in getting this done to maintain the warranty. The car need 2 software updated one relating to the BMS which I think was critical as Hyundai Kona EV have had a battery fire issue on earlier models. Our part exchanged car had a personnel registration on it and we had not received the V5 the day before delivery (3 days after taking the private plate off through the DVLA online service) as Cinch would not complete the deal without this, of cause it arrived on the cancelled delivery date. When the car was delivered we where not given the V5 new keeper slip although the DVLA state this should happen. 3 week later ( never known the DVLA to take more than 5 days to return online application, I deal with them a lot). I asked Cinch for the email confirmation of the ownership online application for which they said no, and if I had not received the V5 in 5 week contact the DVLA which currently take hours by phone and months by post. I have know requested the V5 hew keepers see what excuses they come up with in not sending that to me. My Cinch order number is Order No: CI-67E3EV-7VLQ9X The car and my Hyundai dealer are great (Tates Portslade) best car and dealer service I've had to date
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.